Clinic Director

Housing Works requires employees working in our Health Services division to be fully vaccinated against COVID-19, unless approved for a legal accommodation. If you need an accommodation for any reason, including related to this job requirement, please contact Human Resources. 

 
Job candidates should be aware that scammers may pose as employers and create fake job postings in order to extract personal information from individuals for financial gain.  Housing Works will never ask job candidates for personal information, such as social security numbers or bank account details, over the phone.  If you suspect that a job posting may be fake or wish to confirm that a job posting from Housing Works is genuine, please contact us at recruitment@housingworks.org 

Housing Works was founded in 1990; With a long-term commitment to AIDS advocacy. Housing Works established New York State’s first harm reduction-based, OASAS-licensed outpatient drug treatment program. Other services include Health Home care management, behavioral health, and syringe exchange programs. A pioneer in the social entrepreneurship movement, Housing Works operates 10 high-end thrift shops in Manhattan and Brooklyn and a much-loved Bookstore Cafe in Soho. For more information, visit www.housingworks.org 

 
Housing Works fights for funding and legislation to ensure that all people living with HIV/AIDS have access to quality housing, healthcare, HIV prevention, and treatment, among other lifesaving services. 

 
Benefits: 
We have three comprehensive healthcare plans to choose from based on your priorities and budget. Housing Works covers most of the plan; you pay a portion, based on your salary. Staff begins accruing PTO immediately for a total of up to 30 days earned in the first year. We offer employees an educational benefit. This money is available for tuition loan reimbursement, tuition costs, and text books. 

 
Housing Works provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements. Housing Works complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Housing Works also does not request prior salary information during the hiring process. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

Compensation Range: $75,000 - $80,000 /yr commensurate with experience.
 

Overview: 

Under the general direction of the Associate Director of Healthcare Operations, Article 28 and in collaboration with the on-site Medical Director and OMH Director, this individual works to ensure the provision of quality services at Housing Works' Health Services Clinics. Quality services include but are not limited to ensuring appropriate scheduling systems, client retention in care, management of client health records and reporting requirements. S/he will collaborate with other Housing Works divisions including but not limited to Community Partnership, ADHC and Health Home.

Responsibilities: 

Quality of Care:

• Ensures appropriate patient scheduling, management of billing systems, referral systems and tracking of key performance indicators.
• Anticipate and identify problems that impact patient care and utilize appropriate problem-solving process to correct and eliminate problems.
• In coordination with the Medical Director, the Director of OMH and the Quality Improvement Team, manage the various clinical programs including Continuous Quality Management, outreach and retention in care.

Operations:

• Provide reporting and data analysis related to Healthcare Operations for all Health Center services.
• Oversee the hiring/supervision of all support staff for the health center services.
• Manage the day-to-day operations of the health center services ensuring that resources are appropriately utilized to facilitate the business operations.
• Delegate responsibility and foster accountability for care to staff based on the patient's needs.
• Work with the Senior Staff of the Healthcare Department in developing and implementing schedule standards predicated on patient mix, visit type, and volume of services needed to meet the daily patient demand and budgetary goals.
• Working with data ops to provide productivity reports to the Associate Director of Healthcare Operations, Article 28 to review individual and group utilization.
• Develop and implement policies and procedures that are consistent with the operations of the health centers services.

• Bachelor's degree preferred in field related to at least one of the following: Healthcare Management, Business Administration, Financial Management.
• At least 2 years of program operations experience, ideally including experience in program planning, supervision and management, data collection and analysis.
• At least 2 years of mid-level administration ideally in a medical setting, also required.
• Experience working within a Community Health Center setting is highly preferred.
• Attends monthly management and other appropriate meetings, conferences and workshops to keep staff abreast of both internal and external developments in order to improve professional knowledge as an effective administrator.