Program Manager

Housing Works requires employees working in our Health Services division to be fully vaccinated against COVID-19, unless approved for a legal accommodation. If you need an accommodation for any reason, including related to this job requirement, please contact Human Resources. 

 
Job candidates should be aware that scammers may pose as employers and create fake job postings in order to extract personal information from individuals for financial gain.  Housing Works will never ask job candidates for personal information, such as social security numbers or bank account details, over the phone.  If you suspect that a job posting may be fake or wish to confirm that a job posting from Housing Works is genuine, please contact us at recruitment@housingworks.org 

Housing Works was founded in 1990; With a long-term commitment to AIDS advocacy. Housing Works established New York State’s first harm reduction-based, OASAS-licensed outpatient drug treatment program. Other services include Health Home care management, behavioral health, and syringe exchange programs. A pioneer in the social entrepreneurship movement, Housing Works operates 10 high-end thrift shops in Manhattan and Brooklyn and a much-loved Bookstore Cafe in Soho. For more information, visit www.housingworks.org 

 
Housing Works fights for funding and legislation to ensure that all people living with HIV/AIDS have access to quality housing, healthcare, HIV prevention, and treatment, among other lifesaving services. 

 
Benefits: 
We have three comprehensive healthcare plans to choose from based on your priorities and budget. Housing Works covers most of the plan; you pay a portion, based on your salary. Staff begins accruing PTO immediately for a total of up to 30 days earned in the first year. We offer employees an educational benefit. This money is available for tuition loan reimbursement, tuition costs, and text books. 

 
Housing Works provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements. Housing Works complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Housing Works also does not request prior salary information during the hiring process. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

This position requires applicants to successfully complete a background check through the New York State Office of Children and Family Services when it supports the mandate under Section 424-a of the Social Services Law for legally authorized agencies to inquire of the Statewide Central Register of Child Abuse and Maltreatment (SCR) as to the existence of any indicated reports of child abuse and maltreatment against an applicant prior to employment, certification, or licensure in the childcare field.  All background checks will be conducted and reviewed in accordance with applicable federal, state and local law. 

Compensation Range: $60,000/yr - $65,000/yr commensurate with experience
 

Overview: 

The Housing Works, Inc. Ready For Work Department provides job readiness training to individuals who are ready and able to work. The department currently operates two programs with the end goal of employment.

1) Ready For Work: job readiness training which includes an acceleration to employment component. Services include courses in Life Skills, Technology, Resume Writing/Cover Letter Creation, Interviewing Skills, Benefit Planning, OSHA 30, Flagger Certification, Microsoft Suite certification, and twenty hours a week stipend-based Internship.

2) Peer Training Program: This component of the Ready For Work program offers Peer Stipend positions within Housing Works and includes all the above courses except the internship. Each participant enrolled in the program receives weekly job counseling, job readiness skills, and employment placement assistance.

The Program Manager will report to the Program Director and will be responsible for, but not limited to overseeing the day-to-day operations of the program, develop and maintain the activities that support the program's main objectives. The Program Manager should be able to demonstrate leadership and team-building skills, communicate effectively with all the team members to execute the deliverables of the program, be able to resolve conflicts in the best possible manner, and develop processes to operate and manage the program efficiently. The Program Manager will have experience working with City, State and Federal contracts and have supervisory experience.

Responsibilities: 

• Provide day-to-day management of program services and troubleshoot concerns as needed.
• Provide weekly supervision to program staff as well as Volunteers and Social Work Interns if needed.
• Conduct monthly program audits to ensure program compliance and contractual needs are met.
• Utilize findings from monthly audits to inform quality improvement efforts.
• Assist with integrating of program with other Housing Works services and tracks program referrals.
• Complete program reports including monthly reports to funders and senior management promptly.
• Collaborate with Administrative Support to monitor data tracking systems (AIRS) and other systems for contract compliance.
• Participate in case conference as needed.
• Participate in program and department leadership activities.
• Devise new strategies that support the program’s objectives.
• Create sustainable goals for the program.
• Evaluate and assess the programs’ strengths and weaknesses.
• Assist with recruitment, and enrolment of new participants.
• Provide help and guidance for clients who are facing different professional challenges.
• Uphold a positive work environment.
• Collaborate with internal and external programs to prepare clients for RFW/employment, Ex., Adult Day Health Care/Justice Initiate/Re-Entry program for recruiting and employment.
• Participate in advocacy and direct actions to end the twin crises of homelessness and AIDS.
• Perform other duties as assigned by supervisor.

• Master's degree in social services
• 3-5 years of program administration and supervisory experience.
• Working knowledge of social services programs. The following additional competencies are viewed as important to success in this position:
• Preferably bi-lingual in Spanish.
• Project management experience
• Excellent written and oral communication skills
• Excellent or proficient technical skills to perform tasks related to Microsoft Office, email, and case management systems.
• Ability to work independently and collaboratively with the team.