Receptionist

Housing Works requires employees working in our Health Services division to be fully vaccinated against COVID-19, unless approved for a legal accommodation. If you need an accommodation for any reason, including related to this job requirement, please contact Human Resources.

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Housing Works was founded in 1990; With a long-term commitment to AIDS advocacy. Housing Works established New York State’s first harm reduction-based, OASAS-licensed outpatient drug treatment program. Other services include Health Home care management, behavioral health, and syringe exchange programs. A pioneer in the social entrepreneurship movement, Housing Works operates 10 high-end thrift shops in Manhattan and Brooklyn and a much-loved Bookstore Cafe in Soho. For more information, visit www.housingworks.org
Housing Works fights for funding and legislation to ensure that all people living with HIV/AIDS have access to quality housing, healthcare, HIV prevention, and treatment, among other lifesaving services.
 
Benefits:
We have three comprehensive healthcare plans to choose from based on your priorities and budget. Housing Works covers most of the plan; you pay a portion, based on your salary. Staff begins accruing PTO immediately for a total of up to 30 days earned in the first year. We offer employees an educational benefit. This money is available for tuition loan reimbursement, tuition costs, and text books.
Housing Works provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements. Housing Works complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Housing Works also does not request prior salary information during the hiring process. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
This position is included in a bargaining unit of Housing Works’ New York City employees represented by a labor union known as the Retail Wholesale and Department Store Union (“RWDSU”). Accordingly, the RWDSU has the exclusive right to bargain over the terms and conditions of employment related to this position and this position may become covered by the terms of a collective bargaining agreement (a “CBA”) between Housing Works and the RWDSU

Compensation: $17/hr

Overview: 

The Receptionist greets residents and visitors, answers the telephone, and ensures that all guests and visitors are screened and logged in and out daily. The receptionist will complete Work Orders, order supplies, maintain an inventory log, and assist the program staff with data entry. The Receptionist ensures that medical, social, personal, and financial information relating to each client is kept confidential and made available only to authorized persons. As a member of the client care team, the Receptionist works cooperatively and effectively to meet program standards and excellent interpersonal skills, courtesy, diplomacy, and tact.

Responsibilities:

• Answer telephones, direct callers to the appropriate people, take messages, and welcome residents and visitors
• Order supplies and maintain an inventory log.
• Complete Work Orders.
• Assist with data entry.
• Sign residents, staff, and guests, in and out.
• Sign for packages delivered to the site and ensure that they are received by staff.
• Ensure the coffee room is stocked daily.
• Distribute memos and flyers to residents.
• Assist the program staff set up for recreational and social functions

• High School Diploma or GED is required.
• Experience with and proven commitment to working with low-income and marginalized communities, as well as individuals with multiple chronic medical and/or behavioral health conditions.
• Proficiency in Microsoft Outlook, Word, and Excel.