Director of Social Service

Housing Works requires employees working in our Health Services division to be fully vaccinated against COVID-19, unless approved for a legal accommodation. If you need an accommodation for any reason, including related to this job requirement, please contact Human Resources.
Job candidates should be aware that scammers may pose as employers and create fake job postings in order to extract personal information from individuals for financial gain.  Housing Works will never ask job candidates for personal information, such as social security numbers or bank account details, over the phone.  If you suspect that a job posting may be fake or wish to confirm that a job posting from Housing Works is genuine, please contact us at recruitment@housingworks.org
 
Housing Works was founded in 1990; With a long-term commitment to AIDS advocacy. Housing Works established New York State’s first harm reduction-based, OASAS-licensed outpatient drug treatment program. Other services include Health Home care management, behavioral health, and syringe exchange programs. A pioneer in the social entrepreneurship movement, Housing Works operates 10 high-end thrift shops in Manhattan and Brooklyn and a much-loved Bookstore Cafe in Soho. For more information, visit www.housingworks.org
Housing Works fights for funding and legislation to ensure that all people living with HIV/AIDS have access to quality housing, healthcare, HIV prevention, and treatment, among other lifesaving services.
Benefits:
We have three comprehensive healthcare plans to choose from based on your priorities and budget. Housing Works covers most of the plan; you pay a portion, based on your salary. Staff begins accruing PTO immediately for a total of up to 30 days earned in the first year. We offer employees an educational benefit. This money is available for tuition loan reimbursement, tuition costs, and text books.
Housing Works provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements. Housing Works complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Housing Works also does not request prior salary information during the hiring process. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

 
Compensation Range: $85,000-$90,000 annually commensurate with experience

Overview:

The Director of Social Services works in conjunction with the Managing Director of Hotel Programs to oversee all service and operational aspects of the City Sanctuary Hotel. Primary: The Director of Social Services provides documented supervision and guidance to the Senior Program Coordinator and three (3) Case Managers and ensures the program’s compliance with the program’s DHS contract’s requirements, and Housing Works’ standards. Secondary: The Director of Social Services supports the Managing Director of Hotel Programs in achieving the program's goals.

Responsibilities

Other functions that may be required with this position include:

•Promotes Housing Works’ core values in day-to-day activities.

• Provide culturally competent services in accordance with Housing Works policies and practices.

• Ability to work with, and guide supervisees to work with a diverse client base with varying levels of service needs.

• Participate in the recruitment of qualified staff, including interviewing and recommendations for hire. Monitor and assist with the new-hire orientation process to ensure consistency in training among all clinical providers.

• Act as program representative, when necessary, at community meetings.

• Identify potential problems and points of friction and work to find solutions to maximize efficiency and optimize Housing Works’ values.

• In coordination with the Managing Director of Hotel Programs and the Vice President of Supportive and Affordable Housing Operations, develop and update policy and procedures for the program.

• Always enforce the Residential Code of Conduct and/or House Rules.

• Enthusiastically participate in advocacy and direct actions to end the twin crises of homelessness and HIV/AIDS. The following are qualifications and requirements of the position: •

Bi-lingual (Spanish) is strongly preferred.

• Ability to work with the homeless migrant population.

• Must pass comprehensive background check to work in facility with children. The following additional competencies are viewed as important to success in this position: • Preferably bi-lingual in Spanish.

• Dependable and flexible

• Able to maintain a high level of client confidentiality.

• Excellent internal and external customer service skills and strong interpersonal skills.

• Good communication skills both verbally and written including the ability to communicate with all levels of management.

• Ability to prioritize and multi-task.

• Must be proficient in Microsoft Outlook, Word, and Excel.

• Ability to work under pressure

. • Self-motivated and self-directed with the ability to assert oneself.

• Ability to work with colleagues to solve problems.

• Willingness to work occasional overtime and offer flexibility regarding scheduling work time.

• This Director of Social Services position is one which requires the staff person to be present in the program office a minimum of 80% of the time.

• Ability to work one weekend day each month, and one evening until 8:00p each week.

Master’s Degree in a Human Services field and five (5) or more years of related experience supervising and managing staff in a client-facing setting.