Pool Technician
Job Description
Are you our next Facilities Pool Technician?
Do you have a passion and desire to help others live an active lifestyle? Do you genuinely care about connecting with others and being part of a team? If so, Town Sports International is looking for Facilities Pool Technicians to join our growing team. The Facilities Pool Technician is responsible for the operations of the pool and helping to ensure a safe and pleasant environment in the pool area for members and guests.
Who are we?
Town Sports International is the largest gym chain in the Northeast region with more than 180 locations spanning numerous markets including locations in California, Florida and Puerto Rico. We operate under our local brands of New York Sports Clubs, Boston Sports Clubs, Washington Sports Clubs, Philadelphia Sports Clubs, Palm Beach Sports Clubs, Around the Clock Fitness, Lucille Roberts, Total Woman Gym + Spa, and LIV Fitness.
What do we do?
We are in the business of fitness results, positive change and personal connections. We achieve this through innovative programming, the latest equipment and a knowledgeable staff. More than this, we work with our members to provide a personalized roadmap to achieve specific fitness goals.
You will thrive in this role if you:
- Have impeccable time management and organizational skills.
- Provide a high level of service to members and the club team.
- Understand that attention to detail and pool operations is directly connected to the member experience.
- Build positive working relationships with the club teams and regional management.
- Model integrity, collaboration and a can-do attitude.
More about this role:
The Facilities Pool Technician will be responsible for ensuring the proper operations of the pools. The role will serve to supplement the operations staff of Pool Managers, Certified Pool Operators (CPOs) and Lifeguards. The General Manager will support and ensure the direction of the Facilities Pool Technician is performed daily. The Facilities Pool Technician role achieves success through embodying our core competencies (Create a TSI Environment, Build a High Performing Team, Achieve Measurable Results).
Requirements
Create the TSI Environment
Our profession empowers members and team members to achieve active lifestyles. Fitness has relevance through all aspects of life. We build positive relationships and sustain the organization’s culture by interacting with the highest level of integrity and communicating in a manner that reflects our brand.
Responsibilities include:
- Modeling and promoting our guiding principles through the Clubhouse Rules.
- Reviewing and adhering to all TSI documents including but not limited to policies and procedures, employee handbook, state supplement, codes of conduct, etc.
- Inspecting the pools for Health Department Compliance of Operational and Safety concerns.
- Daily, Weekly and Monthly maintenance of the pools, as well as, completing the pool technicians log and checklists.
- Checking the water chemistry levels and offering advice on how to correct these parameters to comply with TSI Operational Standards.
- Troubleshooting mechanical issues and performing repairs or directing those needs to the appropriate vendors, either via the Service Desk Requests or via their own observations.
- Checking equipment and chemical inventories and informing the necessary managers of any restocking needs.
- Providing necessary information in regards to renovation or annual maintenance needs.
Build a High Performing Team
Inspires, motivates and develops a team to reach their fullest potential, contributing to the ultimate success of the organization. We constantly improve ourselves, our processes and our procedures to provide a meaningful experience in the gym. We are connected to our members, clients and each other.
Responsibilities include:
- Effectively communicating with all club managers, members and guests that they come in contact with.
- Ensuring the pool chemistry meets local and state codes.
- Maintaining a clean pool environment.
- Establishing outside vendor relationships.
- Partnering with club managers and staff to train them to assess and address basic issues.
- Cross training club staff on pool operations, specifically the proper use of the AED machine.
- Having the qualifications to teach the Certified Pool Operator certification class for in-house staff.
- Cross training Facilities Technicians on pool operations as a contingency.
- Additional duties as assigned.
Achieve Measurable Results
Successfully and consistently exceeds goals that drive the member, employee and business categories of the organization; actions reflect a dedication to surpassing the expectations of both members and employees.
Responsibilities include:
- Successfully able to convert water chemistry issues with club managers and closing staff.
- Cost savings driven by ensuring preventative maintenance is completed and scheduled during downtime.
- Taking an innovative approach to cross training and ensuring compliance with club managers and opening staff.
Required Skills and Experience
- Certified Pool Operator certified (Water Quality Testing).
- Mechanical aptitude.
- Ability to proficiently use our POS and membership system, timekeeping any other computer programs required to meet the business needs of the customer and TSI.
- Child & Adult AED/CPR certified.
- Physical demands include ability to lift up to 20 pounds with or without reasonable accommodations, walk through all areas of the club, climbing stairs (where applicable), and bending and lifting (e.g. picking up towels, restacking weights, moving equipment as needed). The company reserves the right to change them as business needs require and that jobs may require other tasks as assigned to the employee by the company.
Required Skills and Experience
This position is an on-call job along with a weekly schedule to review all “bodies of water” in the given region as set by her/his supervisor.