SRS ENVOY SERVICES - DELIVERY DRIVER

Job Description

 

SRS Envoy Services, LLC is a subsidiary of SRS Supermarkets servicing ShopRite From Home. 

As a Delivery Driver for SRS Envoy Services, LLC., you represent the ShopRite From Home brand in the marketplace as you “bring the Customer’s Shopping Cart from the store to their home or business” with an intentional focus on providing the ‘spice & spark’ associated with a positive customer experience regardless of that final destination.

Requirements

 

 

Job Description

 

Business Title:

SRS ENVOY SERVICES ENVOY

Affiliated/Non-Affiliated Classification:

AFFILIATED

Directly Reports to:

ENVOY SERVICES SUPERVISOR

Reports to Manager or above:

ENVOY SERVICES MANAGER

 

Purpose Statement:

SRS Envoy Services, LLC is a subsidiary of SRS Supermarkets servicing ShopRite From Home. 

As an associate of SRS Envoy Services, LLC., you represent the ShopRite From Home brand in the marketplace as you “bring the Customer’s Shopping Cart from the store to their home or business” with an intentional focus on providing the ‘spice & spark’ associated with a positive customer experience regardless of that final destination.

 

Qualifications:

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.  If requested, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   

 

Core Functions / Minimum Requirements

The core functions of this position include, but are not limited to, the following:

  1. Timely delivery of grocery products to a broad base of homes and businesses
  2. Thorough, accurate delivery in good condition of all products that have been identified to the customer
  3. Ability to interact with ShopRite Associates at all levels of the operation.
  4. Interact with the customer in a positive and professional manner while making deliveries conveying that professionalism through both appearance and demeanor
  5. Follow all defined processes for delivery and handling of products
  6. Ability to load and unload vehicles as needed
  7. Must be able to follow a planned delivery route with minimal exceptions
  8. Must be flexible to deliver into the areas that are needed based on the company being able to establish efficient routes, while also meeting customer demand
  9. Ability to lift and carry containers up to 50 lbs., climbing stairs, entering buildings and elevators are required
  10. Ability to safely navigate the company vehicle in making deliveries
  11. Ability to utilize existing and new technologies utilized to support the business
  12. Ability to convey information/issues to the Envoy Supervisor
  13. Must treat all company equipment with respect and per the prescribed handling procedures
  14. Practices food safety in all aspects of the position
  15. Must comply with all company and union policy and procedures

  

Knowledge and Skill Requirements:

  1. High school or equivalent
  2. Delivery experience preferred, customer experience in dealing with the public is essential
  3. Excellent attendance and dependability
  4. Good communication skills
  5. Must be detail-orientated and have the ability to focus
  6. Ability to work in a fast-paced environment
  7. Willingness to work in varying weather conditions, sometimes extreme
  8. Positive attitude toward supporting the company leadership and company goals
  9. Ability to maintain confidentiality of internal material not known to the general public
  10. Treat team members with respect
  11. Good interpersonal skills

 

Physical Demands and Work Environment:

  1. Good understanding of all rules of the road
  2. Navigational skills, ability to interpret directions
  3. Ability to work various days of the week to support this 7 day service

 

 Important Disclaimer Notice:

This job description is intended to set forth the general nature and essential duties and responsibilities of the work performed by associates for this position.  It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of associates to do this job.  Associates may be assigned additional responsibilities as necessary. The Company reserves the right to revise this job description at any time and to require associates to perform other tasks as circumstances or conditions of its business, competitive considerations or the work environment changes.  This document describes the position currently available and is not an employment contract.