Guest Service Ambassador

Overview

Date Posted:
7/8/2020
State:
WI
Country:
United States of America
Requisition Number:
23987
Department:
Administration
Employment Status:
I-Part Time
FTE:
0.7 Part Time
Pay Rate Type:
Hourly
Salary Minimum:
12.43
Salary Maximum:
16.8
Relocation:
No
Number of Hours Per Pay Period:
28hrs/wk
Job Scheduled Hours (Please specify Days of week and Start/End Times):
Flexible 8 hour schedule between the hours of 5:45am and 5pm; or as needed for department coverage.
Weekend Requirements:
As needed.
Holiday Requirements:
As needed

Description

 

The Guest Service Ambassador (GSA) is responsible for providing excellent customer service and enhancing the experience of all patients, visitors, guests and team members accessing Marshfield Medical Center – Beaver Dam properties. The GSA provides a welcoming first impression while simultaneously upholding compliance screening and visitor policy standards.  Individuals will use critical thinking skills to troubleshoot challenges, offer resolutions and demonstrate appropriate empathy for unique circumstances.  The GSA will provide way finding with a personal touch to anyone in need of assistance.

Minimum Requirements

 
  • High school diploma or equivalent required.
  • Health care reception / registration experience and general knowledge of medical terminology preferred.
  • This position will be required to regularly travel and may require the use of a personal vehicle. In order to be eligible for this position you must meet the minimum driving standards established by BDCH.

Beaver Dam Community Hospitals, Inc. is an Equal Opportunity Employer