My Picks Driver
POSITION TITLE: MyPicks Driver
SUMMARY OF POSITION: Exceed our customers’ evolving expectations by providing World Class support to all locations in order to provide a pleasant and rewarding shopping experience. Our MyPicks Driver is responsible for delivering product and materials to all Big Y store spoke locations. Our driver will also be completing specified routes to lockers at hub and spoke locations while providing outstanding and timely customer service.
REQUIREMENTS:
- High School Diploma or equivalent GED.
- Valid driver’s license, proof of insurance, and clean driving record
- Successful completion of the Food Emporium Online Shopping Training Program
- Ability to represent A Culture of Caring and The Pursuit of ExcellenceÔ through the support of Big Y’s Mission & Vision.
- Must possess excellent customer service skills (e.g., phone etiquette, listening skills, and follow-through, etc.).
- Willingness to learn and perform other tasks as needed.
- Must project a clean and professional appearance with friendly demeanor.
- Must be a team player with a positive attitude and businesslike conduct.
- Ability to operate within Company policies, procedures, and standards.
- Ability to work a flexible schedule in accordance with the needs of the department.
- Attention to detail, accuracy, and follow-through with an ability to perform basic math quickly and accurately.
- Ability to learn and utilize computer applications.
- Must be 21 years of age.
- Must have a valid drivers license.
- Must be able to pass a road test.
- Must be able to provide a clean driving record
- Must consent to and pass a pre-employment drug screen and background investigation at time of hire
ESSENTIAL FUNCTIONS:
- Exceed our customers’ evolving expectations by providing World Class support to all locations in order to provide a pleasant and rewarding shopping experience.
- Ability to represent Big Y by working together with fellow Big Y employees to deliver an exceptional customer experience.
- Loads customer orders consisting of palletized totes onto company vehicle at the Hub location
- Collect, deliver and drop off product as directed by Micro Fulfillment Center dispatcher to HUB and spoke locations or communities serviced by the fulfillment center. Establish a pace of (x) deliveries per hour.
- Provide World Class Service to our stores, vendors and customers.
- Read and review delivery manifests while creating a personalized experience for our customers to help with facilitating a seamless experience for the customer and fellow world class employee’s.
- Pick up any salvage when making deliveries.
- Perform other tasks throughout the MFC as assigned by management or lead. Including but not limited to; equipment sanitation, transaction form completion, order verification/staging assistance, completing returns etc.)
- Maintain a clean and safe vehicle at all times while driving.
- Exhibits the highest degree of personal and professional integrity at all times, consistent with the Company’s Core Values.
- Engage in and encourage continuous improvement through ideas and innovation (e.g., Chairman’s Challenge).
- Adhere to all government employment and labor regulations, as well as all Company policies and procedures (e.g., employment laws concerning minors, harassment, discrimination, etc.).
- Adhere to all food safety and sanitation regulations, as well as Company policies and procedures.
- Adhere to all government safety regulations, as well as Company policies and procedures.
- Adhere to all Company loss prevention policies and procedures.
- Complete all training requirements by respective due dates.
PHYSICAL DEMANDS:
- Lifting 100 lb. maximum with frequent lifting and/or carrying of objects weighing up to 50 lb.
- Frequent sitting, driving, standing, walking, bending, climbing, reaching, handling, balancing and feeling. Occasional squatting and crouching.