Production & Venue Assistant, The Ford

Date Posted:
Job Code:
The Ford FTE
Los Angeles
United States of America

The Production Assistant, reporting to the Director, The Ford, assists in all facets of production for concerts The Ford and other events/venues as assigned, and provides a broad range of support around the venue and its initiatives.  Works closely with Manager for Creative Partnership and Operations Manager and other LA Phil Creative Staff.


Up to two positions available. This is a seasonal position, from approximately May 1 to end of November 1.


Position Elements:

  • Provide production assistance as required for concerts, including tickets and parking passes; extensive hospitality and catering/dressing room needs/setup for artists per the contract riders; complex artist ground transportation schedule, creative problem solving, customer service, and assistance in other artist liaison issues; hotel arrangements; and runner responsibilities.
  • Provide administrative support, general and research assistance: screen calls as needed; maintain office files; draft correspondence; arrange courier services; assist with contract administration; collect info from artist reps and agents; draft production schedules; etc. 
  • Assist office with ticketing and parking requests from artists, agents, managers, vendors and outside parties needing special handling.
  • Support Manager of Creative Partnership as a liaison for producing partners when required, including scheduling check-in phone calls and communications, reminding them of important deadlines for their productions.
  • Support Director of Creative Partnership with concert logistics as needed. Including and not limited to working with Media Initiative, Marketing and Operations.
  • Support Operation Manager as a liaison for community rentals. Including scheduling check-in phone calls and communications, reminding them of important deadlines.
  • Provide scheduling assistance – scheduling meetings, organizing conference rooms.
  • Obtain and disseminate information to general staff as required, including (but not limited to):  biographical information for artists; production schedules; rehearsal schedules; and general information as requested by Association staff.
  • Keep an up-to-date ledger of department expenses and invoices in coordination with Ford Administrative staff and Presentations. Support in coding and submission of invoices to PN3.
  • Other duties and projects as assigned.
  • Must be available to work full-time from approximately May 1 – November 1.  Hours depends on show assignment: Monday – Friday, 10:00am – 6:00pm, plus evenings and weekends as needed for rehearsals/concerts/shows
  • Must be extremely detail-oriented and highly organized, with excellent follow-through
  • Previous Concert production background and experience required
  • Minimum of one-year administrative experience preferred
  • Exceptional, professional, and clear writing and verbal communication skills
  • Strong word processing, spreadsheet and general computer skills (Microsoft Office, Word, Excel, Outlook, etc.)
  • Ability to meet deadlines, organize, and priorities duties efficiently, and focus on many tasks simultaneously and in detail
  • Basic understanding of accounting and financial practices
  • Prefer a general knowledge and interest in a variety of musical artists, genres, and repertoire
  • Knowledge of and interest in concert production
  • Ability and desire to work long hours as required; flexible schedule
  • Must have reliable transportation and a clean driving record
  • Must be able to purchase and handle alcohol as directed
  • Ability to work with artists, agents, and managers in sensitive situations
  • Resourceful and forward-thinking problem solver. Customer service oriented in all industry and interoffice interaction.
  • Secondary language fluency is a plus


COVID Workplace Safety Requirements

This position will require you to interact with employees, patrons, vendors and others who may or may not be vaccinated or recently tested. You will be required to wear personal protection equipment (PPE) required by the LA County Department of Public Health protocols and the LA Phil.  You agree to comply at all times with the LA Phil’s COVID-19 Prevention Plan, including testing and vaccination requirements.


The Los Angeles Philharmonic Association will consider for employment qualified Applicants with Criminal Histories in a manner consistent with the requirements of the FCIHO.


The only way to apply for an LA Phil position online is through this portal. If you receive a link or request to apply outside of this portal, please disregard it and contact The Los Angeles Philharmonic Association embraces and is committed to diversity and inclusion within our staff, musicians, guest artists, audiences, and surrounding communities. The Association does not discriminate on the basis of race, color, religion, religious creed (including religious dress and religious grooming), sex (including pregnancy, perceived pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition or information, genetic information, marital status, gender, gender identity, gender expression, military status, veteran status, or any other basis protected by federal, state, or local law. Consistent with the law, the Association also provides reasonable accommodation for disabled applicants and employees in accordance with the Americans with Disabilities Act (ADA) and the California Fair Employment and Housing Act, for pregnant employees who request an accommodation with the advice of their health care providers, for pregnancy, childbirth or related medical conditions; for employees who are victims of domestic violence, sexual assault or stalking; and for applicants and employees based on their religious beliefs and practices.