Quality Assurance Assistant

Date Posted:
Job Code:
Community Corrections
201 W Superior St
Fort Wayne
Community Corrections
Base Pay:
Closing Date:
Open until filled

This position is offered a competitive benefits package, which includes:

  • Medical, dental, vision and more
  • Eligible for retirement savings plan

This position is part-time, nonexempt, unclassified and Not Covered (at-will) as defined by The Board of Commissioners of the County of Allen.

Hours are 8:00 am - 4:30 pm and as needed; up to 40 hours/week

Under the direction of the CQI/Business Manager, the Quality Assurance Assistant completes data analyses and builds quality assurance reports independently, completes data analyses that contribute to grant-funding reports, completes processes to repair/assure accuracy of participant electronic records and collects and enters participant records for services rendered outside of Allen County Community Corrections (ACCC).  


  • Serves as the liaison between agency and offsite treatment programs for the collection of participant records and inputs records into the statewide monitoring database, Supervised Release System (SRS).
  • Audits participant employment, treatment activity and supervision records for accuracy.
  • Completes complex multi-variate analyses that involve multiple data systems and combine demographic and procedural data for use in recurring program audits on a monthly, quarterly or annual basis as appropriate.
  • Develops and maintains a library of Microsoft Excel-based formulas required for recurring data analysis.
  • Administers, collects and develops reports from participant surveys reviewing satisfaction in service delivery, required by problem solving courts certifications.
  • Assists the CQI/Business Manager in identifying performance measures, demonstrating division functioning and establishing methods and schedules for collecting performance measurement data in a standardized reporting format.
  • Serves as the primary data validation specialist linking the agency offender management system (SRS) with all ancillary data management systems on a daily and operational basis.
  • Responsible for identification and selection of data required for complex analysis and collaborating with the Systems and Technology Manager to produce datasets for analysis.
  • Performs all other duties as assigned.



  • High School Diploma/GED with prior experience in statistics, business planning, or related experience
  • Must possess intermediate to advanced knowledge in Microsoft Excel, including formula development to facilitate multivariate data analyses
  • Working knowledge of research methods, data collection and database management
  • Knowledge of Community Corrections structure, policy and procedures
  • Strong written and verbal communication skills
  • Must possess project management skills
  • Strong computer skills using Microsoft Office including the ability to import data from databases to create spreadsheets, graphs and flow charts for data analysis, data verification and problem solving



The Quality Assurance Assistant works in and out of an office setting with frequent contact with potentially dangerous, violent and abusive program participants convicted of various misdemeanor and felony offenses.  There is some standing and walking with frequent sitting.  Some lifting of up to 40 pounds, bending, reaching overhead and kneeling is required.  Frequent mental/visual effort, attention to detail, detail inspection and typing are to be expected.

We are an Equal Opportunity Employer (EEO). Accordingly, all qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, age, disability or medical condition, national origin, and veteran status, and all other categories protected by federal, state, and local anti-discrimination laws. Reasonable accommodations for persons with a known disabling condition will be considered in accordance with State and Federal Law.