Head Cashier

JOB TITLE: HEAD CASHIER

A team atmosphere throughout the company has become a Cavender’s tradition. CBC is a tightly staffed, “lean and mean” organization, with everyone pitching in when needed, regardless of rank or job function.

SUPERVISOR: STORE MANAGER JOB SUMMARY

Cashiers are to greet and thank every customer who enters and leaves the store. Cashiers must be proficient in all aspects of

the CBC cashiering system and knowledgeable of all paperwork associated with each cashiering entry. Cashiers are also responsible for keeping the store neat and clean. Cashiers must always answer the phone with an enthusiastic response and professional manner. Cashiers will support our management staff with miscellaneous tasks like stocking, visual displays, special orders, all basic house keeping needs.

RESPONSIBILITIES AND DUTIES

• Perform cashiering tasks accurately and efficiently.
• Keep work area neat, clean and organized.
• Be knowledgeable about CBC policies and procedures.
• Be knowledgeable of all CBC cashiering transactions:
• Cash Sales                                            • Credit Cards
• Check Sales                                          • Voids
• Non-taxable sales                                 • Exchanges
• Enter all sales and monies in register at time of sale.
• Help stock merchandise and straighten store as needed.
• Suggest possible add-on purchases to the customer and promote store specials.
• Report to work promptly, neatly groomed, and appropriately attired.
• Be security conscious at all times.
• Provide knowledgeable responses to phone inquiries (e.g., sales, promotions, store location, price and inventory).
• Keep updated on sale promotions (items/prices/etc.)
• Practice inventory control on boots.
• Check for boot mismates.
• Follow the company policy on all commission sales, validate all sales tickets.
• Perform all other miscellaneous duties as assigned.
• Work with supervisors to understand all actions needed to impact the desire goals set by the company. (i.e. ADS/ UPT’s / Company or Vendor PM’s)
• Ensure you deliver the B.E.S.T customer service. (Be inviting: ensure your building and staff looks great. Exceed expectations: be the expert and train your staff to be knowledgable. Suggestive selling: be aware of all sales and ensure you help each guest find what they are looking for. Thank and invite: ensure we tell each guest how much we appreciate them for picking Cavender’s.