Public Health Office Clerk


Date Posted:
Health Department
Pay Rate:
Beginning pay rate $28,303.18 - annual
Employment Status:
Administrative and Support

Job Summary:

  • Customer service oriented and like working with public
  • Patient registration and checkout
  • Appointment scheduling
  • Payment collection
  • Accounts reconciliation
  • Insurance determination
  • Program eligibility determination
  • Patient education
  • WIC registration and benefit disbursements
  • Vital records processing (local/deputy registrar)
  • TennCare Enrollment
  • Answering phone
  • Filing

Interpreting Ability is Preferred but not Required:

  • Qualified applicants, who successfully pass an Interpreter Assessment administered by the Department of Health, will receive an additional monthly stipend in addition to the beginning salary
  • Ability to interpret to Limited English Proficiency patients in first person in clinical and community settings. 
  • Proficiently interpret and effectively relay information to both patient and provider in both English and Spanish.
  • Possess the ability to communicate verbally and in writing information in both English and Spanish to patients. 




Minimum Qualifications

  • Education equivalent to graduation from a standard high school and experience equivalent to two years of full-time customer service delivery and/or clerical/office work. 
  • Substitution of experience for education:  Qualifying full-time customer service delivery service and/or clerical/office support work may substitute for the required education on a year-for-year basis. 
  • Substitution of education for experience:  Course work credit received from an accredited college or university may substitute for the required experience on a year-for-year basis to a maximum of two years (i.e., 45 quarter hours may substitute for 1 full year of the required experience).

As champions of Blount County, our work is guided by our core values. The foundation of these values are built upon collaboration, service and commitment, equity and inclusion, and trust. We strive to infuse our values into every action we take, both internally and with the communities we serve.