Corporate Values:  Integrity, Respectful, Leadership, Sustainable

Alaska Housing Finance Corporation

Housing Program Specialist I - Juneau

PCN 364 Job #23-8306

Definition

Under minimal supervision of the FIC Program Supervisor or the Regional Manager a person in this series interviews clients to determine eligibility to receive housing assistance.  This is a non-exempt position. 

Examples of Duties

Gathers source materials for the preparation of reports and other matters; edits and proofreads copy.

Performs and checks mathematical computations, and performs data entry functions.

Locates, summarizes, assembles various information for executive study and decision making; attends administrative meetings as assigned by supervisor, and reports basic points covered.

Assists in the compilation and editing of narrative and statistical reports and records; monitors notifications and verifications of administrative transactions.  Composes correspondence for a variety of routine matters.

Interviews applicants, provides information and receives applications for one or more housing assistance programs.  Assists applicants in completion of application forms, and assures that all necessary items are completed.  Clarifies purpose, extent, and limitations of various programs.

Obtains highly confidential information such as income, medical information, family compositions and any other information of a delicate and personal nature; handles cases involving irate and/or difficult clients on a recurring basis.

Prepares documentation for each applicant/participant; elicits records and verifies such information as family size, income and resources; accurately computes allowable assistance for each applicant/participant; completes computer documents or performs data entry; prepares notifications.

Conducts briefing classes for clients and landlords in Section 8 Existing program.  May conduct HQS inspections as required.

Makes eligibility determinations for new clients applying for housing assistance in one or more programs; makes eligibility decisions based on interpretation and application of rules, and applies complex and ever-changing federal guidelines; informs client of decisions and reasons for such decisions; refers unusual and precedent cases to immediate supervisor; prepares and presents information and evidence at information hearings and court proceedings when necessary.

May be required to drive AHFC vehicle for purposes of conducting normal duties and/or may take vehicle home at night at convenience of AHFC.

Cross trains with key personnel in various departments to provide relief and/or additional support.

Performs other duties as required.

Knowledge, Skills and Abilities

Knowledge of:  Business English and math; proper communication techniques; office practices and procedures, effective human relation concepts.  Knowledge of federal and agency regulations, policies, and procedures governing assisted housing programs.

Skills in:  Organizing data and files; interpreting regulations; implementing and following procedures; making mathematical computations; selecting and applying guidelines and procedures; interviewing techniques; typing; operate 10-key by touch and operate a personal computer.

Ability to:  Comprehend written material, interpret and apply rules and instructions; operate complex records management system; perform assigned tasks independently; organize data and compile summaries and tabulations; convey information, both orally and in writing form to a variety of individuals in understandable and precise terms; establish and maintain effective working relationships.

Minimum Qualifications

High school diploma or GED.  A minimum of three years’ experience in an office or property management setting.  Must have computer experience, and experience in clerical duteis, such as typing, filing, and copying.  Must have a valid Alaska Driver’s license and show proof of good driving record upon request.

Substitution:  Related college courses or degree may be substituted for required experience on a year for year basis.

This is a level 12 position with an annual salary of $ 43,465.79 (26 pay periods).  Excellent benefits package.

Insurance Benefits

• Health Plan – Medical, Vision, Prescription, and Dental
• Employee Assistance Program/Wellness
• Life Insurance – Basic Life and AD&D

Optional Insurance Benefits

• Group-based insurance premiums - Optional life, Long-term, and short-term disability
• Voluntary Accident, Hospital, and Critical Illness
• Flexible spending accounts for tax savings on eligible health care of dependent care expenses

Retirement Benefits

• Membership in the Public Employees Retirement System (PERS), Employee and Employer contribution
• Option to enroll in AHFC Deferred Compensation Program

Paid Leave & Other Benefits

• Personal Leave with an accrual rate increase based on time served
• Twelve paid holidays a year
• Health Club reimbursement Plan
• Education Reimbursement

All external applicants tentatively selected for this position shall be required to submit to urinalysis and breath alcohol testing to screen for illegal drug/alcohol use and complete a pre-employment physical prior to appointment.

APPLICATIONS WILL BE ACCEPTED UNTIL THE POSITION IS FILLED

https://www.ahfc.us/about-us/jobs/all-job-seekers

PLEASE DO NOT APPLY AT WORKPLACE ALASKA

AHFC May Offer Hybrid Teleworking Opportunities for Some Positions

AHFC provides employment opportunities to low and very-low income persons, in compliance with Section 3 of the HUD Act of 1968. Public Housing Residents are encouraged to apply.

EQUAL OPPORTUNITY EMPLOYER