Artist Venue Assistant

Position: Artist Venue Assistant

Department: Programming

FLSA Status: Non-Exempt, Part-Time

Pay Rate: $25/hour

Position Summary:

The Artist Venue Assistant, reporting to the VP of Programming, assists in all facets of concert/show advancing and backstage artist operations for concerts at the Hollywood Bowl, Walt Disney Concert Hall, and The Ford from approximately May 1 – October 30, and provides a broad range of support to the Presentations department.

Up to 3 positions available. Coverage of all Presentations concerts at multiple venues will be split between the artist venue assistants, exact assignments to be determined. This is a non-regular part-time position, within May 1 – October 30. Individual start dates to be determined upon hiring.

Position Elements:

• Advances concert hospitality elements with tour managers as assigned.
• Provide logistics assistance as required for concerts and events, including extensive hospitality and catering/dressing room needs/setup for artists per the contract riders; complex artist ground transportation schedule, hotel arrangements; and extensive “runner” responsibilities.
• Act as first point of contact for touring groups and liaise with tour manager day of performance to secure all needs – Artist Venue Assistant is typically the first person onsite, last person to leave.
• Troubleshoot artist and tour needs as they arise at rehearsals, soundchecks, and concerts.
• Attend Hollywood Bowl Orchestra services and concerts as needed and distribute parking passes and tickets to Orchestra members at rehearsals, as well as other rehearsal/concert duties as assigned.
• Provide administrative support, general and research assistance: screen calls as needed; maintain office files; draft correspondence; arrange courier services; assist with contract administration; collect info from artist reps and agents; draft production schedules; schedule meetings; organize conference rooms; etc. 
• Obtain and disseminate information to general staff as required, including (but not limited to):  biographical information for artists; production schedules; rehearsal schedules; and general information as requested by Association staff.
• Assist office with ticketing and parking requests from artists, agents, managers, vendors and outside parties needing special handling.
• Other duties and projects as assigned.

Relationships:

Reports To:                           VP, Programming

Interacts With:                     Associate Director, Programming

                                                Senior Program Manager, Presentations

                                                Program Manager, Presentations

                                                Production Associate(s)

               Visiting Artists and Representatives

                                                Venue Operations Departments

                                                Production Department

                                                Box Office Staff

Position Requirements:

• Must be available to work on concerts as assigned from approximately May 1 – October 30. 
• Hours vary per week based on concert and projects assigned to individual.
• Must be extremely detail-oriented and highly organized, with excellent follow-through
• Previous concert and/or hospitality and/or event experience required
• Must have excellent problem-solving skills and ability to work in high pressure high stress environments.
• Customer service oriented in all industry and interoffice interactions.
• Must be able to work with/communicate with artists, agents and managers in sensitive situations.
• Must be able to quickly transition to multiple onsite locations to answer questions, address concerns, assist artists and guests, etc. in a fast-paced environment. 
• Exceptional, professional and clear writing and verbal communication skills.
• Strong word processing, spreadsheet and general computer skills (Microsoft Office, Word, Excel, Outlook, etc.).
• Ability to meet deadlines, organize and priorities duties efficiently, and focus on many tasks simultaneously.
• Basic understanding of accounting and financial issues.
• Prefer a general knowledge and interest in a variety of musical artists, genres, concert production.
• Ability and desire to work long hours as required; flexible schedule including weekends and holidays.
• Must have reliable transportation and have clear driving record.
• Must be able to purchase and handle alcohol.
• Resilient, indefatigable, positive attitude.
• Tour Manager experience desired.
• B.A. (or equivalent background and experience) desired.
• Minimum one year administrative experience.