Hospitality Assistant

Overview
Date Posted:
4/12/2024
Job Code:
Assistant PT
Location:
LAPA
Address:
151 South Grand Ave
City:
Los Angeles
State:
CA
Country:
United States of America

Position: Hospitality Assistant

Department: Programming

FLSA Status: Non-Exempt, Part-Time

Pay Rate: $25.00/Hour

 

Position Summary:

Reporting to the Senior Program Manager the Hospitality Assistant will primarily support the programming team in all non-classical programs across multiple venues including the Hollywood Bowl, The Ford, and Walt Disney Concert Hall from June 1 – October 31.

The Hospitality Assistant(s) will work with the programming team to handle the hospitality needs of all shows throughout the summer season. Coverage of all non-classical concerts at multiple venues will be split between the hospitality assistants, exact assignments to be determined. This is a non-regular part-time position, tentatively from June 1 – October 31. Individual start dates to be determined upon hiring.

 

Position Elements:

  • Advances concert hospitality elements with tour manages as assigned. 
  • Provide hospitality assistance as required for concerts and events, including extensive hospitality and catering set up for artists per the contract riders. 
  • Support day of show hospitality needs as a runner, picking up various items as required.
  • Coordinate food and beverage delivery services to artists, managers, and other VIPs. 
  • Ensure dressing rooms are clean and set correctly for artists and guests. 
  • Other duties and projects as assigned. 

 

Relationships:

Reports To: Senior Program Manager

Interacts With: Vice President, Programming Presentations

Associate Director, Programming Presentations

Program Manager, Programming Presentations

Ticket Coordinator

Artist Venue Assistants

Guest Artists, Managers, and Agents

Box Office Staff 

Position Requirements:

  • Must be available to work on concerts as assigned from approximately June 1 – October 30. Hours will vary per week based on concert and projects assigned to the individual. 
  • High School Diploma or its equivalency
  • 2-4 years of related work experience
  • Must be able to work with/communicate with artists, agents and managers in sensitive situations
  • Must own a reliable car and have clean driving record
  • Proficient in Microsoft Office (Word, Excel, Outlook) and Adobe Professional; and ability to learn required business systems
  • Must be organized, detail-oriented and self-motivated
  • Ability to multitask, prioritize and remain calm in a fast-paced environment
  • Customer service oriented in all industry and interoffice interactions
  • Must be able to work flexible schedule including nights, weekends and some holidays
  • Excellent oral and written communication and relationship building skills: ability to present information effectively and ability respond to questions and/or inquiries from co-workers, artist teams, VIP clients, etc

The only way to apply for an LA Phil position online is through this portal. If you receive a link or request to apply outside of this portal, please disregard it and contact dept_hr@laphil.org. The Los Angeles Philharmonic Association embraces and is committed to diversity and inclusion within our staff, musicians, guest artists, audiences, and surrounding communities. The Association does not discriminate on the basis of race, color, religion, religious creed (including religious dress and religious grooming), sex (including pregnancy, perceived pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition or information, genetic information, marital status, gender, gender identity, gender expression, military status, veteran status, or any other basis protected by federal, state, or local law. Consistent with the law, the Association also provides reasonable accommodation for disabled applicants and employees in accordance with the Americans with Disabilities Act (ADA) and the California Fair Employment and Housing Act, for pregnant employees who request an accommodation with the advice of their health care providers, for pregnancy, childbirth or related medical conditions; for employees who are victims of domestic violence, sexual assault or stalking; and for applicants and employees based on their religious beliefs and practices.