City Sanctuary Residential Aide - Bilingual Spanish Preferred

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Housing Works was founded in 1990; With a long-term commitment to AIDS advocacy. Housing Works established New York State’s first harm reduction-based, OASAS-licensed outpatient drug treatment program. Other services include Health Home care management, behavioral health, and syringe exchange programs. A pioneer in the social entrepreneurship movement, Housing Works operates 10 high-end thrift shops in Manhattan and Brooklyn and a much-loved Bookstore Cafe in Soho. For more information, visit www.housingworks.org
Housing Works fights for funding and legislation to ensure that all people living with HIV/AIDS have access to quality housing, healthcare, HIV prevention, and treatment, among other lifesaving services.
 
Benefits:
We have three comprehensive healthcare plans to choose from based on your priorities and budget. Housing Works covers most of the plan; you pay a portion, based on your salary. Staff begins accruing PTO immediately for a total of up to 30 days earned in the first year. We offer employees an educational benefit. This money is available for tuition loan reimbursement, tuition costs, and text books.
Housing Works provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements. Housing Works complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Housing Works also does not request prior salary information during the hiring process. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
This position is included in a bargaining unit of Housing Works’ New York City employees represented by a labor union known as the Retail Wholesale and Department Store Union (“RWDSU”). Accordingly, the RWDSU has the exclusive right to bargain over the terms and conditions of employment related to this position and this position may become covered by the terms of a collective bargaining agreement (a “CBA”) between Housing Works and the RWDSU

This position requires applicants to successfully complete a background check through the New York State Office of Children and Family Services when it supports the mandate under Section 424-a of the Social Services Law for legally authorized agencies to inquire of the Statewide Central Register of Child Abuse and Maltreatment (SCR) as to the existence of any indicated reports of child abuse and maltreatment against an applicant prior to employment, certification, or licensure in the childcare field.  All background checks will be conducted and reviewed in accordance with applicable federal, state and local law. 

Compensation Range: $17/hr - $19/hr commensurate with experience

Overview: 
The Residential Aide (RA) ensures the wellbeing and safety of the program’s families with children during their shifts. The RA provides crisis intervention as needed to maintain safety and security. This position will work onsite at the Best Western Plus Hotel designed to be a safe space for migrant families with children. The RA works in shifts of 8am to 4pm, 4pm to 12am, and 12am-8am. Theschedule operates 7days a week, and all holidaysas needed.

Responsibilities:

• The RA makes sure that program’s policiesand procedures are enforced and adhered to by program participants.
• Build rapport with program participants and engage with them professionally and respectfully. When necessary, de-escalate tense, even hostile, client situations.
• Ensure the safety, security and integrity of all participants, staff and guests, as well as the physical environment of the facility.
• Review logbooks at the start of your shift to ensure staff are informed of the issues that took place and monitor activities that require immediate attention.
• Always provide excellent customer service and confidentiality.
• Distribute meals to families with children and help unpack and properly store meals that are delivered to site.
• Perform light custodial work consisting of cleaning tables, chairs, minor spills, and removal of trash.
• Communicate with the case management staff on families’ behavior as well as the care of those on the fragile list.
• Conduct wellness checks to ensure, room assignments, maintains the daily census records and provides Department of Homeless Services (DHS) with daily census.
• Always enforce the Residential Code of Conduct and/or House Rules.
• Working in collaboration with Residential Aide Supervisor and security staff with writing and completing incident reports
• Ensure the pantry is stocked with all essential needed for families.
• Ability to climb stairs, walk throughout the hotel and stand to talk to the families.
• Understand Mandate Reporting and the process of identifying child abuse.

• High School Diploma or GED required, and at least one year of work experience.
• Ability to prioritize and multi-task.
• Ability to work with a children in a residential capacity.