Social Worker/Case Manager

Date Posted:
Job Code:
57 Willoughby St LL
57 Willoughby Street
United States of America
Behavioral Health

Housing Works requires employees working in our Health Services division to be fully vaccinated against COVID-19, unless approved for a legal accommodation. If you need an accommodation for any reason, including related to this job requirement, please contact Human Resources.

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Housing Works was founded in 1990; With a long-term commitment to AIDS advocacy. Housing Works established New York State’s first harm reduction-based, OASAS-licensed outpatient drug treatment program. Other services include Health Home care management, behavioral health, and syringe exchange programs. A pioneer in the social entrepreneurship movement, Housing Works operates 10 high-end thrift shops in Manhattan and Brooklyn and a much-loved Bookstore Cafe in Soho. For more information, visit
Housing Works fights for funding and legislation to ensure that all people living with HIV/AIDS have access to quality housing, healthcare, HIV prevention, and treatment, among other lifesaving services.

We have three comprehensive healthcare plans to choose from based on your priorities and budget. Housing Works covers most of the plan; you pay a portion, based on your salary. Staff begins accruing PTO immediately for a total of up to 30 days earned in the first year. We offer employees an educational benefit. This money is available for tuition loan reimbursement, tuition costs, and text books.
Housing Works provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements. Housing Works complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Housing Works also does not request prior salary information during the hiring process. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
This position is included in a bargaining unit of Housing Works’ New York City employees represented by a labor union known as the Retail Wholesale and Department Store Union (“RWDSU”). Accordingly, the RWDSU has the exclusive right to bargain over the terms and conditions of employment related to this position and this position may become covered by the terms of a collective bargaining agreement (a “CBA”) between Housing Works and the RWDSU

Compensation Range: $22/hr - $28/hr commensurate with experience


The Adult Day Health Care (ADHC) Program at Housing Works is a unique community-based health care program that provides comprehensive nursing, social work, nutrition, mental health and substance use services to individuals living with chronic illnesses including HIV, behavioral health conditions, diabetes, hypertension and others. Housing Works is seeking Case Manager to provide mental health/substance use/supportive counseling, crisis interventions, and case management services to clients of the Adult Day Health Care Program, located in Brooklyn. This is a unique opportunity for a Social Worker/Case Manager who is focused on patient centered community mental health and harm reduction model. With the support of the Director of Clinical Services, Clinical Supervisor and interdisciplinary team of professionals, the Licensed Master Social Worker will help achieve improved health outcomes for our client population. The ideal candidate will be familiar with evidence-based interventions and comfortable using data to guide practice.


  • Manages a caseload of 30 – 40 active clients, not inclusive of staff coverage.
  • Provides mental health/case management services including but not limited to monthly progress summaries, quarterly/bi-annual assessments, quarterly/bi-annual care planning, counseling, outreach, case conferences, advocacy, referrals (on-site & off-site) and discharge planning.
  • Completes initial assessment and quarterly/bi-annual reassessments on all assigned clients in a timely manner to develop individualized treatment goals for each client.
  • Establishes treatment goals and objectives with clients as part of the interdisciplinary team.
  • Ensure timely submission of clinical documentations to managed care organizations for uninterrupted services.
  • Facilitates up to 6 groups per week, not inclusive of staff coverage.
  • Attends all training, supervision, staff meetings, care planning sessions, and daily morning rounds.
  • Provides crisis intervention services and, if necessary, refers clients for psychiatric evaluations and other emergency services.
  • Coordinates the provision of multidisciplinary services as outlined in interdisciplinary care plan.
  • Other duties as assigned by the Clinical Supervisor/Director of Clinical Services or Vice President of Operations
  • Supports and participates in advocacy efforts to end the twin crises of homelessness and AIDS.
  • MSW (Limited Permit) LMSW Master Social Worker licensed by the State of New York preferred.
  • More than 2 years of experience working with individuals or families who live with mental illness, substance use, homelessness or HIV/AIDS
  • Previous experience in evidence-based group interventions preferred but not required.
  • Independent, critical and strategic thinker highly preferred
  • Ability to use data to inform clinical decision making.
  • Ability to apply population health and Continuous Quality Improvement principles to work.
  • Bilingual preferred but not required.

Housing Works is a healing community of people living with and affected by HIV/AIDS. Our mission is to end the dual crises of homelessness and AIDS through relentless advocacy, the provision of lifesaving services, and entrepreneurial businesses that sustain our efforts.