Title: Night Store Manager

Division, Office & Level: Operations/Manager

Reports to:  Store Manager

Role Id:

Based in Springfield, NJ, Village Super Market, Inc. operates a chain of grocery stores including thirty ShopRite supermarkets, five Fairway Markets, and three Gourmet Garage specialty markets located in NJ, NY, PA, and MD. The markets offer many specialty departments including an on-site bakery and pharmacy, extensive delicatessen, and many natural and organic, prepared, and ethnic food choices. As a family-owned business, Village Super Market has been “Helping Families Live Better” since 1937. We are proud to be an active part of every community that we serve by offering many programs that directly support local organizations. We are living our Purpose – To Care Deeply about People, Helping them to Eat Well and Be Happy. This Purpose guides everything we do and is why we are in business. We are using our service priorities - Safety, Friendliness, Presentation, and Efficiency to help us make decisions at work every day and are critical to the success of our business goals.

Position Summary:

As a Night Store Manager, you will hold a pivotal role in ensuring the successful end-of-day operations of our retail store. Your primary responsibility will be to oversee and manage all activities related to closing the store, ensuring that both customers and employees have a positive experience. This includes supervising staff, managing cash registers, securing the premises, and maintaining overall store cleanliness and organization.  Additionally, you will be responsible for conducting nightly audits, preparing end-of-day reports, and ensuring all financial transactions are accurately recorded and balanced.  By effectively managing the Night process, you will contribute to the store's overall success and readiness for the next business day.

Key Responsibilities of this Role:

• Lead and motivate a team of associates, providing great coaching and welcoming feedback to improve performance, engagement, and retention.
• Complete all assigned tasks via task management systems in a timely manner.
• Understand and implement company standards in all departments.
• Ensure the store operates efficiently and effectively, meeting or exceeding sales targets, customer service standards, and profitability goals.
• Execute and enforce policies and procedures related to financial, inventory management, merchandising, safety, security, and compliance with applicable laws and regulations.
• Ensure a safety culture within the store for all customers and associates.
• Oversee and maintain safe working equipment, reporting any concerns to the main office promptly.
• Ensure all doors and windows are securely locked and activate security systems and alarms as necessary.
• Conduct a final walkthrough to verify the store is empty of customers and staff.
• Review daily sales reports and document any discrepancies as necessary.
• Conduct a quick inventory check to note any discrepancies, ensuring all products are properly shelved and organized.
• Oversee the cleaning of the store, including sweeping, mopping, and trash disposal.
• Ensure all displays, aisles, and common areas are tidy and presentable.
• Power down all non-essential electronics and lights.
• Address any last-minute customer inquiries or issues.
• Ensure all employees have clocked out and completed their tasks.
• Provide a brief end-of-day report to the store manager or owner.
• Adhere to all company policies and local regulations regarding store closing procedures.
• Report any maintenance issues or safety hazards observed during the Night process.
• Ensure all emergency exits are accessible and unobstructed.

Experience and Skills Required

• Minimum of 2-3 years of experience in a managerial role, preferably within the retail  industry.
• Proven track record of effectively managing staff and ensuring operational efficiency.
• Demonstrated experience in handling cash.
• Experience with inventory management and conducting end-of-day audits.
• Familiarity with health and safety regulations and compliance procedures.
• Strong leadership and team management skills.
• Excellent organizational and multitasking abilities.
• Proficient in problem-solving and conflict resolution.
• Effective communication and interpersonal skills.
• Ability to work independently and make decisions in a fast-paced environment.
• Competency with point-of-sale (POS) systems and basic accounting software.
• Attention to detail and a commitment to maintaining high standards of customer service.
• Prior experience in grocery retail is preferred.
• Ability to work flexible hours, including weekends and holidays, to meet store needs.

Core Competencies:

• Drives Engagement: Structures the work so it aligns with people’s goals; Empowers others; Makes each person feel his/her contributions are important; Invites input and shares ownership and visibility; Shows a clear connection between people’s motivators and the organizational goals.
• Communicates Effectively: Is effective in a variety of communication settings: one-on-one, small and large groups, or among diverse styles and position levels; Attentively listens to others; Adjusts to fit the audience and the message.  Provides timely and helpful information to others across the organization.  Encourages the open expression of diverse ideas and opinions.
• Builds Effective Teams: Forms teams with appropriate and diverse mix of styles, perspectives, and experience; Establishes common objectives and a shared mindset; Creates a feeling of belonging and strong team morale; Shares wins and rewards team efforts; Fosters open dialogue and collaboration among the team
• Develops Talent: Places high priority on developing others; Develops others through coaching, feedback, exposure, and stretch assignments; Aligns employee career development goals with organizational objectives; Encourages people to accept developmental moves.
• Directs Work: Provides clear directions and accountabilities; Delegates and distributes assignments and decisions appropriately; Monitors progress by maintaining dialogue on work and results; Provides appropriate guidance and direction based on people’s capabilities; Intervenes as needed to remove obstacles.
• Financial Acumen: Understands the meaning and implications of key financial indicators; Uses financial analysis to generate, evaluate, and act on strategic options and opportunities; Integrates quantitative and qualitative information to draw accurate conclusions.
• Ensures Accountability: Follows through on commitments and makes sure others do the same; Acts with a clear sense of ownership; Takes personal responsibility for decisions, actions and failures; Establishes clear responsibilities and processes for monitoring work and measuring results; Designs feedback loops into work.
• Drives Results: Has a strong bottom-line orientation; Persists in accomplishing objectives despite obstacles and setbacks; Has a track record of exceeding goals successfully; Pushes self and helps others achieve results.
• Manages Conflict: Steps up to conflicts, seeing them as opportunities; Works out tough agreements and settles disputes equitably; Facilitates breakthroughs by integrating diverse views and finding common ground or acceptable alternatives; Settles differences in productive ways with minimum noise.
• Customer Focus: Gains insight into customer needs; Identifies opportunities that benefit the customer; Builds and delivers solutions that meet customer expectations; Establishes and maintains effective customer relationships.
• Collaborates: Works cooperatively with others across the organization to achieve shared objectives; Represents own interests while being fair to others and their areas; Partners with others to get work done; Credits others for their contributions and accomplishments; Gains trust and support of others

• Self-Development: Shows personal commitment and takes action to continuously improve; Accepts assignments that broaden capabilities; Learns from new experiences, from others, and from structured learning; Makes the most of available development resources

Additional Qualifications

• Regularly lift, pull, push and rotate merchandise that weigh 25 lbs, and that occasionally weigh up to 60 lbs.
• Job requires the ability to work in an office environment.
• Requires sitting, standing, walking, hearing, talking on the telephone, attending in-person meetings, typing, and working with paper/files, etc.
• Consistent timeliness and regular attendance.
• Vision requirements: Ability to see information in print and/or electronically.

We strongly encourage people of color, lesbian, gay, bisexual, transgender, queer and non-binary people, veterans, and individuals with disabilities to apply. Village Super Markets, Inc. is an equal opportunity employer and welcomes everyone to our team. 

Village Full-Time Non-Affiliated Benefits Offered:

Village Super Market offers a comprehensive range of health-related benefit options for eligible associates who are full-time, non-union, or an active full-time Pharmacist, and have completed 90 days of continuous service.  This position is eligible for Medical, Dental, and Vision benefits.  We offer 401(K) with a company match, company paid life insurance, and long-term disability along with Paid Time off (PTO) entitlements that will accrue based on the Village Super Market policy. 

Benefits:

• Medical and Prescription Drug Coverage
• Tax-Advantaged Account- Health Savings Account (HSA) for those enrolled in High Deductible Health Plan
• Tax-advantaged account- Dependent Care Flexible Spending Account (FSA)  
• Dental and Vision Insurance
• 401K Savings Program- After 6 months of Service
• Company Paid Long Term Disability (LTD)
• Company Paid Basic Term Life Insurance
• Optional Supplemental Life Insurance for Employee, Spouse & Children and Optional AD&D
• Commuter Benefits
• Voluntary Pet Insurance
• Employee Stock Purchase Plan- After 6 months of Service
• Paid Time Off (PTO)
• Health and Wellness Program Resources