Program Consultant (Integration and Implementation Specialist) - Youth Wellness Hubs Ontario

Overview
Requisition Number:
2855
Date Posted:
5/9/2025
End Date:
6/7/2025
Job Code:
G07052
Location:
Other
City:
Toronto
Province:
ON
Country:
Canada
Category:
Non Union
Job Description 

Through its core values of Courage, Respect and Excellence, CAMH is implementing its Strategic Plan: Connected CAMH, to transform lives, ignite innovation and discovery, revolutionize education and drive social change. CAMH is more than a hospital, it is a cause. CAMH is on a mission to change the way society thinks about and responds to mental illness. They aim to eliminate prejudice and discrimination and shape a world where mental illness is central to our healthcare system – a world where Mental Health is Health.

To learn more about CAMH, please visit their website at: www.camh.ca.

To view our Land Acknowledgment, please click here.

Youth Wellness Hubs Ontario (YWHO, www.youthhubs.ca) is a network of 32, Integrated Youth Services (IYS) hub networks that currently operate in 40 communities, where young people ages 12 to 25 years have walk-in access to youth-centred, community-based mental health and wellness services. YWHO engages youth, family members, service providers, and other partners through a co-creation process, enhancing the relevance, acceptability and youth friendliness of services. The hubs are provincially-consistent in core features and locally led and adapted to offer and connect to a range of evidence-based services—mental health care, substance use health services, primary care, education, employment, housing, peer support, family support and care navigation—in youth-friendly spaces. Outcomes are rigorously evaluated within and across hubs, focusing on positive outcomes in areas of wellness important to youth and their families. This position will be located in Ontario, anywhere outside of the Greater Toronto Area.

We are committed to fostering a diverse, inclusive, and healthy workplace that values teamwork, equity, and respect. We strongly encourage applications from First Nations, Métis, Inuit, Black, and other racialized people, as well as those with intersectional lived experiences, including 2SLGBTQIA+, Muslim, neurodivergent, and people living with a disability. We are committed to fostering an inclusive and equitable environment for all.

About the YWHO Virtual Hub

As part of our commitment to providing equitable and inclusive access to care for youth through remote services, the YWHO PO launched the YWHO Virtual Hub (https://virtual.youthhubs.ca). The YWHO Virtual Hub is a secure web application where youth aged 12-25 years in Ontario can receive access to timely IYS, including mental health, substance use, primary care, and community and social support services. Co-designed with youth, families, and service providers, the platform ensures equitable, accessible, and high-quality virtual care across communities in Ontario.

Position Overview

Youth Wellness Hubs Ontario Provincial Office (YWHO PO) is recruiting a full-time, contract (12 months) Program Consultant (Integration and Implementation Specialist, YWHO Virtual Services). Reporting to the Manager of Virtual Services, the Integration and Implementation Specialist will support the expansion of the YWHO Virtual Hub and Virtual Network, including the establishment of a Provincial Youth Wellness Team (YWT), dedicated to providing virtual care to youth across Ontario. This role focuses on implementation support of the YWHO Model within the YWHO Virtual Hub at both the provincial and local levels, as well as providing implementation support to a number of Hub Networks. The Integration and Implementation Specialist will collaborate across multiple teams at the YWHO PO—including Knowledge Mobilization, Data and Evaluation, Equity, Engagement, and Research—as well as YWHO Hub Networks, youth and family members and additional community partners to ensure successful adoption, integration, and enhancement of the YWHO Virtual Hub.

By joining our team, you will play a key role in improving access to equitable, youth-centered IYS.

Key responsibilities will include, but not limited to:

  • Applying evidence-informed approaches to implement and enhance the YWHO Virtual service delivery model.
  • Supporting teams in adopting the YWHO Virtual Hub through facilitation, training support, and problem solving.
  • Assisting in system and practice changes using implementation science, quality improvement frameworks, and change management strategies.
  • Developing implementation plans, tools, and processes tailored to contextualized community needs. 
  • Providing expertise on integrating equity, anti-racism, and anti-oppression principles into virtual care practices.
  • Collaborating with partners to build a shared vision for youth-centered virtual care.
  • Engaging with diverse partners and collaborators, including youth, families, and service providers, to ensure culturally responsive implementation. 
  • Collaborating with the data and evaluation team to analyze service data to identify trends, successes, and opportunities for improvement.
  • Supporting the development and implementation of enhancements to the YWHO Virtual Hub and virtual service delivery model. 
  • Coaching and guiding organizations in building capacity for virtual service delivery.
Minimum Requirements 
  • Master’s Degree in relevant discipline (e.g. Health, Education, Social Services, or a related field).
  • Minimum 3 years of experience in mental health, substance use, or health services.
  • Experience implementing digital health solutions, virtual service delivery, or technology systems integration.
  • Strong background in implementation science, quality improvement, and change management.
  • Experience in community-based health initiatives with youth and families.
  • Demonstrated ability to engage diverse communities and promote equity in service delivery.
  • Familiarity with provincial and local mental health and substance use systems.
  • Proficiency in Microsoft Office including Word, Excel, and PowerPoint.
  • Excellent communication, facilitation, and problem-solving skills.
  • Ability to travel occasionally for implementation support, with a valid driver’s license and access to a reliable vehicle.
  • Ability to work independently as well as collaboratively with a diverse team, demonstrating strong interpersonal and community engagement skills.
  • Bilingualism (French/English) or proficiency in an additional language is an asset.
  • Reside outside of the GTA.
Apply Now

CAMH is a fully affiliated teaching hospital and research institute of the University of Toronto. As a CAMH employee, you will contribute to our mission by supporting teaching, research, and clinical care across the hospital.

CAMH is dedicated to equity, diversity, and inclusion. Our commitment is to foster a workplace, teaching, and learning environment that is inclusive, respectful, and free from discrimination or harassment.

CAMH strongly encourages applications from candidates who reflect the diversity of the communities we serve, including First Nations, Métis, and Inuit Peoples; Black and other racialized communities; LGBTQ2S+ communities; women; and people with disabilities, including those with lived experience of mental health and substance use challenges.

We welcome applicants from all backgrounds. Thank you to all who apply; however, only those selected for an interview will be contacted. If you require accommodations during the application or recruitment process, please let us know.