Are you passionate about making a meaningful impact? Join our team, where your expertise will directly contribute to programs that make a lasting impact. 

This is an ideal position for individuals who are interested in helping others and contributing to their community. Call Center Crisis Interventionist I serve to actively resolve emergencies and crises for persons served by MHMR (My Health My Resources) of Tarrant County and any applicable contracted entities and community partners. This position is meant to aid individuals of all ages to mitigate crises in a trauma-informed and least restrictive manner. Call Center Crisis Interventionist interact with individuals via phone, SMS, or chat. This program operates 24 hours a day, 7 days a week to provide continuous support to individuals served. This position requires availability for flexible scheduling, which includes working evenings, overnights, weekends, holidays, and inclement weather.

Minimum Education: Bachelor’s Degree

Defined Education: Health and Human Services

Preferences: Bilingual; Crisis Services Experience

Substitutions: Bachelor's degree with at least 30 hours of behavioral health coursework

License/Certifications: Eligible to obtain Qualified Mental Health Professional (QMHP-CS) certification.

Why Choose MHMR as Your Employer

MHMR offers an excellent and competitive benefits package designed to support the wellbeing of our employees and their families. Our benefits include a retirement plan with company matching, day one PTO accrual, ten paid holidays plus a floating holiday, employee assistance programs, and comprehensive wellness programs that promote physical, mental, and financial health.  MHMR is committed to your future; we’re a qualifying employer for Student Loan Forgiveness Programs which offers longterm financial relief opportunities for eligible team members.

We are committed to providing strong, meaningful benefits that make a real difference in the lives of employees and their eligible dependents. Our benefits philosophy emphasizes work–life balance, personal wellbeing, and access to resources that help employees thrive both professionally and personally.

We CARE: 

• We Connect People in Our Community 

• We Provide Access to Services 

• We Link People to Resources 

• We Empower People

Our values are based on the following beliefs: 

• Respect for people who are active in planning their services 

• Recovery is a life-long process of better health 

• Success as positive outcomes for each person 

• Participation of people and their families in the process 

• Inclusion in the community through services that promote growth and independence 

• Safe, ethical, and cost-effective services 

• Best practices in current research in medical, psychosocial and organizational fields 

• Collaboration with other organizations for better services 

• Compassion, trauma-informed care, and safety practices including suicide safe care.  

MHMR offers maximum compensation for each position’s requirements based on candidates’ education, experience, and internal equity of the agency. This practice reduces potential for biases in compensation and assists hires and/or promotions on pay equity in their appropriate position(s) at MHMR.  

For a complete Job Description, detailed qualifications and to apply please contact Recruiting@mhmrtc.org