Sports Club for Kids Party Coordinators

Location: New York, NY (New York Sports Clubs - 1637 Third Avenue)

Job Description

 

 

Are you our next Party & Events Coordinator?

Do you have a passion and desire to help others live an active lifestyle? Do you genuinely care about connecting with others and being part of a team? If so, Town Sports International is looking for Party & Events Coordinators to join our growing team. Party & Events Coordinators are responsible for providing a safe and fun experience for kids by delivery quality programming.  Additional responsibilities include being knowledgeable about Sports Club for Kids offerings and responding to member inquiries. 

 

Who are we?

Town Sports International is the largest gym chain in the Northeast region with more than 180 locations spanning numerous markets including locations in California, Florida and Puerto Rico. We operate under our local brands of New York Sports Clubs, Boston Sports Clubs, Washington Sports Clubs, Philadelphia Sports Clubs, Palm Beach Sports Clubs, Around the Clock Fitness, Lucille Roberts, Total Woman Gym + Spa, and LIV Fitness.

 

What do we do?

We are in the business of fitness results, positive change and personal connections. We achieve this through innovative programming, the latest equipment and a knowledgeable staff. More than this, we work with our members to provide a personalized roadmap to achieve specific fitness goals.

 

You will thrive in this role if you:

  • Have an affinity for building relationships.
  • Are responsive, organized and have effective listening and communication skills.
  • Possess a strong desire to deliver a phenomenal customer service experience.
  • Genuinely enjoy working with kids.
  • Have a desire to be part of a team.

 

More about this role:

The Sports Clubs for Kids Party & Events Coordinator is responsible for the successful and smooth operation of and event or birthday party. Their job is to ensure that the clients have an above-and-beyond experience, catered to all ages and abilities. The Sports Clubs for Kids Party & Events Coordinator role achieves success through embodying our core competencies (Create a TSI Environment, Build a High Performing Team, Achieve Measurable Results).

 

Requirements

 

 

Create the TSI Environment

Our profession empowers members and team members to achieve active lifestyles. Fitness has relevance through all aspects of life. We build positive relationships and sustain the organization’s culture by interacting with the highest level of integrity and communicating in a manner that reflects our brand.

Responsibilities include:

  • Modeling and promoting our guiding principles through the Clubhouse Rules.
  • Reviewing and adhering to all TSI documents including but not limited to policies and procedures, employee handbook, state supplement, codes of conduct, etc. 
  • Being respectful and courteous to all clients and peers.
  • Always on time and in appropriate working condition.
  • Being prepared in proper uniform and ready to work.
  • Ensuring all areas are clean and safe before, during, and after the party or event.

 

Build a High Performing Team  

Inspires, motivates and develops a team to reach their fullest potential, contributing to the ultimate success of the organization. We constantly improve ourselves, our processes and our procedures to provide a meaningful experience in the gym. We are connected to our members, clients and each other.

Responsibilities include:

  • Being all-in when engaged in activities with party or event parents and participants.
  • Encouraging other coordinators to put their bet efforts forward.
  • Addressing all concerns brought to their attention by event or party parents and escalating concerns, as needed.
  • Giving the maximum effort and attention to all event and party attendees.
  • Assisting with training new team members, displaying correct attitudes and actions.
  • Addressing children and parents by their names when possible.
  • Proficiency in the use of our POS and membership system, timekeeping any other computer programs required to meet the business needs of the customer and TSI.
  • Additional duties as assigned.

 

Achieve Measurable Results

Successfully and consistently exceeds goals that drive the member, employee and business categories of the organization; actions reflect a dedication to surpassing the expectations of both members and employees.

Responsibilities include:

  • Delivering a legendary experience resulting in positive feedback from parties and events.
  • Being requested on future parties and events.
  • Having open availability for parties and events including weekday nights and weekends.
  • Being willing to consistently cover shifts for other team members.
  • Choosing appropriate games for all ages and abilities.
  • Ability to cater games and activities to all participants.
  • Quickly and effectively modify games and activities as needed based on participants.

 

Required Skills and Experience

  • Prior experience working with children.
  • Child & Adult AED/CPR certified.
  • Physical demands include ability to lift up to 20 pounds with or without reasonable accommodations, walk through all areas of the club, climbing stairs (where applicable), and bending and lifting (e.g. picking up towels, restacking weights, moving equipment as needed). The company reserves the right to change them as business needs require and that jobs may require other tasks as assigned to the employee by the company.