LUBE TECHNICIAN

POSITION SUMMARY:  Perform service and installation activities associated with store products and services in an accurate and timely manner.

Jiffy Lube is in the customer service industry and having a “positive attitude” at the service center is essential.  Attitude is a state of mind or feeling and is displayed or translated by actions.  A “positive attitude” represents the people skills required at Jiffy Lube.  Individuals with “positive attitudes” are:

Friendly      Courteous      Enthusiastic      Positive       Helpful       Concerned       Sincere

ESSENTIAL FUNCTIONS:  Drive vehicles with automatic and manual transmissions; drain oil and change oil filter; lubricate vehicles; clean windows; inflate tires; vacuum vehicles; check and fill various fluids; check and replace various filters; greet customers; explain benefits of service and products to customers; look up information for various applications; operate point-of-sale computer system; clean facilities, tools and equipment; and stock shelves.  You must complete all required training in a timely manner, be able to follow instructions from your supervisor, follow all safety requirements and be willing to be part of a team.

MARGINAL FUNCTIONS: Answer telephones; ring out customers.

This position description in no way states or implies that these are the only duties/functions to be performed by the employee.  Employees will be required to follow any other job-related instructions and to perform any other job-related duties/functions requested by their supervisor.