Seasonal Sales Associate

Location: Madisonville, KY (455 Madison Square Dr)

Job Description


REPORTS TO: Store Manager/Assistant Manager



To greet, assist and expediently process Guest transactions during the Holiday Season


Customer Service

  • Smile and greet each Guest promptly
  • Interrupt store tasks to greet, assist, and answer questions for Guests
  • Suggest additional merchandise to customers on sales floor, at wrap stations, and in fitting rooms
  • Follow-up on customers in fitting rooms to see if they need additional service
  • Thank the Guest by name and invite them to come back at the close of each sale
  • Handle all returns/ exchanges according to company policies/ procedures
  • Maintain the store and all wrap stations in a clean, neat, and organized manner
  • Opt-In (telephone and email capture)

Personal Productivity

  • Sales
  • New Accounts
  • Magazines

Asset Protection

  • Provide Guest Service
  • Alert management of suspicious situations
  • Follow store procedures
  • Work with integrity
  • Follow sensor tagging program (if applicable)

New Accounts

  • Ask every Guest to open a new account (Private Label Credit Card, PLCC)
  • Open and activate a minimum of (1) one new account per month
  • Always suggest purchase using PLCC
  • Communicate the Style Circle Rewards Program

Merchandise Presentation

  • Hang, Fold, Size, Sensor (where applicable), Sign and Steam (where applicable)
  • Implement merchandising Floor Plans/guidelines
  • Ensure featured merchandise is appropriately layered to suggest possible wardrobe ideas to the customer
  • Follow "Folded Merchandise Guidelines"
  • Create and maintain full, exciting displays
  • Present clearance merchandise correctly
  • "Close, Ready to Open"

Store Operations

  • Set-up Sales Event prior to sale start date (to include signing)
  • Complete Price Changes (PCA's) by close of business on the effective date
  • Process in-coming freight including hanging, folding, sensor-tagging, etc
  • Housekeeping responsibilities including vacuuming, dusting, restrooms, etc