Peer Navigator


Date Posted:
Job Code:
301 W 37th St 3 Floor
New York
United States of America




The Peer Navigator works with agency staff to conduct the initial assessment with each participant to determine program eligibility, in collaboration with consumer sets and coaches to achieve healthcare and wellness goals. Navigates the medical system to help consumer make medical appointments, escorts program participants to appointments, and helps consumer communicate with provider as needed.  Provides ongoing health education and overdose prevention training as needed.  Assist peer workers on Targeted Case Finding interventions and events.  Helps with any follow-up such as labs, prescriptions, or necessary paper work to the consumer's mental health provider. Assists consumers to access syringe exchange and harm reduction services as needed.  

The Peer Navigators must be knowledgeable about community resources, including educational, social, and emotional support services available to clients. Duties may also include recruiting clients, administering questionnaires, data gathering, maintaining patients’ databases, assisting with event organizing, and performing light administrative tasks.


Peer Navigators will provide substance abuse and HIV/AIDS prevention services to people living with HIV/AIDS: 

• Provide program orientation to new clients.

• Conducting an initial assessment with each participating consumer to assess his/her health and wellness status and experience with getting health care.

• Health promotion, health education, and risk reduction counseling

• Remind clients about their appointments with internal and external service providers and accompany client to appoints as needed.

• Document and enter-in reporting database all encounters with clients. 

• Navigate the medical system including such things as helping the clients make medical appointments and escorting clients to medical and social appointments.

• Able to co-facilitate groups and overdose prevention trainings.

• Conduct in-person follow-ups with clients having difficulty maintaining adherence to treatment and make home visits to clients to keep them engaged in services.

• Attend meetings deemed appropriate by supervisor and related to the scope of service.

• Adhere to workplace policies and procedures, including confidentiality, documentation, channels of communication, workplace culture, dress code, and conflict resolution.



• High School Diploma or General Equivalency Diploma required.

• New York City Department of Health Peer Certificate Training required.


• Preferred training in the following areas:

o HIV 101

o Viral Hepatitis 101

o Motivational Interviewing

o Cultural and LGBT Sensitivity

o Syringe Exchange and Harm Reduction

o HIV confidentiality

o Risk-reduction counseling

Minimum Requirements


Special Skills and Knowledge

  • Ability to perform data entry tasks into programs database such as AIRS, e-Share, EiCare
  • Skilled with health insurance navigation and documentation.
  • Good verbal, written, communication and interpersonal skills.
  • Basic computer skills and able to navigate computer software such as Microsoft Office Suite; including Word, Excel, Outlook, and Power Point.
  • Bilingual in Spanish/English helpful.


Housing Works provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements. Housing Works complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.