Desktop Support Specialist (19978)

Overview

City:
Saint Paul
State:
MN
Country:
United States of America
Category:
Information Technology
Employment Status:
Full Time

Description

 

Lutheran Social Service MN is a dynamic social service organization serving children, youth and families, people with disabilities, older adults and military veterans.  Trustworthiness is a value and strength shared by our employees and recognized by the communities we serve.  We offer an ALIVE Workplace (Supportive, Positive and Fun) and careers that challenge, energize and rewards employees.  Consider joining us!

As a Desktop Support Specialist, you will provide day-to-day helpdesk-based troubleshooting and technical support for LSS staff in support of agency services.  You will configure, manage, and maintain workstation hardware, operating systems, and connectivity used by LSS staff and functional areas.  In this role, you will manage and maintain desktop application software. 

The Desktop Support Specialist will provide workstation related technical expertise to a state-wide network comprised of over 2400 users at 13 networked sites and over 200 standalone users. This includes approximately 200 mobile (laptop) users.  Users connect to the network in a variety of ways which adds significant complexity to the support function.

This position has a starting pay range from $20- $24 per hour.

Minimum Requirements

 
  • Bachelor’s Degree in Computer Science or related degree; or equivalent experience is required. 
  • Technical certifications such as Network+ and A+ are desired.
  • Demonstrated experience in a customer support role is required.
  • Driver’s License is required

Lutheran Social Service of MN is an Equal Opportunity and Affirmative Action Employer of all people regardless of gender, race, culture, religion, ethnicity, protected veteran status and/or disability. It is the expectation that all LSS/CHS employees will behave in a manner that is free of racism, discrimination, bias, and harassment where all individuals are treated with dignity, safety and respect.

Additional Posting Information:
Compensation: $20-$24 per hour

LSS employees have deeply meaningful work that changes lives, the opportunity for their unique gifts to shine and grow, and abundant and balanced lives.