Program Coordinator ESA (20260)


United States of America
Employment Status:
Full Time



Lutheran Social Service MN is a dynamic social service organization serving children, youth and families, people with disabilities, older adults and military veterans.  Trustworthiness is a value and strength shared by our employees and recognized by the communities we serve.  We offer an ALIVE Workplace (Supportive, Positive and Fun) and careers that challenge, energize and rewards employees.  Consider joining us!

As an Educational Support Advocate Program Coordinator you will provide individualized and group mentoring, school and home-based advocacy and case management services to children and youth focused on the following: school attendance, academic performance, parent involvement in children's education, and connection to community support. In addition, the Program Coordinator is responsible for supervision, coordination and implementation of our out of school time programming.

You will assist in the supervision of 2-4 staff and provide work direction to 1-2 interns/volunteers as needed for program purposes. You will also manage an ongoing caseload of up to 15-25 cases.  Services will be provided in participant homes, in the community, and on-site at LSS. Client populations may include those with chemical abuse issues, criminal histories (drug charges, prostitution, fraud, etc.), mental health and/or parenting issues.  You may provide back up for other education support advocates during periods of absence or during times of increased workloads.

The Program Coordinator must share a Positive Youth Development approach that includes:

  • Youth are best served when they are viewed for their strengths and potential rather than as problems to be fixed.
  • Young people are valuable resources in the community and it is our responsibility to discover methods to advocate for them and allow their voice on issues to be heard.
  • Youth need unconditional care, support, and guidance from adults.
  • Youth must be active partners in all program development and implementation.
  • Youth input is incorporated at all levels, from planning to aftercare.

Minimum Requirements

  • A Bachelor’s degree in a related social service field, or equivalent experience, plus three years’ experience working with youth; Or a combination of six years of relevant experience, education or training working with families and youth will be considered.
  • Experience in working with evaluators and tracking outcomes is preferred.
  • Demonstrated ability to collaborate with community partners. 
  • Ability to work very well independently, with excellent skills in teamwork and collaboration.
  • Ability to be flexible and manage time.
  • Ability to communicate effectively, positively and professionally with participants, providers, family members and others.
  • Ability to work with individuals from very diverse backgrounds.
  • Ability to empathize, problem solve, and accept people unconditionally, with an openness to new ideas.
  • Ability to interpret and analyze policies and guidelines.
  • Ability to understand and apply knowledge of counseling theory and techniques, homelessness, social support systems, advocacy, youth stages of development and case management in terms of providing services to individuals or families in crisis.
  • Ability to maintain awareness of personal safety during home visits. 

Lutheran Social Service of MN is an Equal Opportunity and Affirmative Action Employer of all people regardless of gender, race, culture, religion, ethnicity, protected veteran status and/or disability.   We actively foster an environment that is free of racism, discrimination, bias, and harassment where all individuals are treated with dignity, safety and respect.

LSS employees have deeply meaningful work that changes lives, the opportunity for their unique gifts to shine and grow, and abundant and balanced lives.