Catering Sales Manager


Date Posted:
Job Code:
117 - CAM Ambassador Hotel Chicago IL
1301 N, State Parkway
United States of America
Relocation Assistance:
Employment Status:
Pay Rate Type:



The Catering Sales Manager is responsible for proactively selling and servicing corporate catering meetings, weddings and other markets as assigned by Director of Sales and Marketing; responding to leads within agreed time frame, prospecting and soliciting new business, building new client relationships and managing current ones.  Other duties include reviewing contracts, facilitating communication between departments to ensure high level of service. 

  • Meet with clients to capture catering order specifics, such as menu dishes, dates and times, logistical requirements in regard to tables and chairs.
  • Draft and submit the sales contract to client for review, approval and payment.
  • Report progress of catering sales to the Associate Director of Catering as applicable.
  • Ensure operational compliance with health and fire regulations regarding food preparation and serving.
  • Coordinate with banquet and culinary departments with detailed event orders.
  • Investigate and resolve complaints regarding food quality or service.
  • Weekly outside sales calls and site visits.
  • Represent the hotel at expos, conventions, and industry mixers.
  • Other duties as assigned.


Minimum Requirements

  • Displays orientation to profitability and aligns work with strategic goals. Develops and implements cost saving measures, conserves organizational resources and works within approved budget.
  • Ability to build morale and group commitments to goals and objectives. Supports everyone's efforts to succeed.
  • Implements and maintains all policies and procedures.
  • Exercises sounds and accurate judgment with regards to decision making in a timely matter.
  • Prioritizes and plans work effectively and efficiently.
  • Observes and implements all safety and security procedures.
  • Ability to meet deadlines with frequent change delays and unexpected events.
  • Excellent oral and written communication skills
  • Excellent interpersonal and people management skills
  • High computer literacy
  • Strong organizational, supervisory and management skills
  • Must possess basic ability to analyze bids and understand budgets.                                                                                          
  • Bachelor’s Degree in Hotel/Restaurant Management or related field;
  • 2-3 years of similar sales management capacity and Previous hospitality industry experience preferred