Care Navigator


Date Posted:
301 W 37th St 5 Floor
New York
United States of America



Position Overview

Responsible for providing care navigation services to clients enrolled in Housing Works Youth and Prevention Services West 37th Street site. The Care Navigator builds strong relationships with Black and Latinx MSM and transgender women or men that reside in New York City. Conduct targeted case finding in areas where the focused population congregate. The Care Navigator conducts GPRA Intake and Follow Up assessments, develops individual care plans, facilitates T-SISTA and Seeking Safety Groups, and manages overall care coordination for all enrolled clients.



• Conduct SAMHSA GPRA Intake and Follow up assessment and case management activities, including linkage to care and integrated case conferences; coordinates with other service providers regarding linkage and referrals

• Participate in community events, such as health fairs, LGBT events, testing events, etc. to engage new at-risk clients for prevention services and treatment services

• Refer clients to Housing Works Behavioral Health Services, Medical Services, Housing Services

• Strong focus on Educating and linking HIV Negative clients to Biomedical Prevention Services

• Responsible for connecting all newly identified HIV positive clients to HIV Care

• Track client attendance at medical and behavioral health appointments and initiate outreach to clients with missed appointments, as necessary

• Participate in reoccurring clinical meetings with Care Manager and Program Coordinator to discuss retention issues, and internal CQI projects

• Maintain documentation of all client encounters and complete reporting requirements according to organization standards

• Accompany clients to medical appointments, HRA appointments, when required

• Facilitates Evidence Based Intervention group

• Manage organization and documentation of engagement/outreach efforts

• Participate in supervisory sessions with the Program Coordinator

• Perform other duties as assigned

Minimum Requirements


Educational Requirements

• Good verbal and written communications skills

• Knowledge on HIV Biomedical Interventions and well versed on Treatment as Prevention

• Knowledge of HIV/AIDS, homelessness, substance use and mental illness, LGBT issues and YMSM networks/hot spots

• Good problem-solving skills and ability to work autonomously

• Good computer skills (Word, Excel, etc)

• Bachelor’s Degree Preferred, High School Education required

• Ability to work evenings and occasional weekends

Housing Works provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements. Housing Works complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Housing Works also does not request prior salary information during the hiring process. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.