Executive Housekeeper

Overview

Date Posted:
3/13/2020
Job Code:
315_ExHsk_S
Location:
114 - DH2 Home2 Suites Drake University Des Moines IA
Address:
2650 University Avenue
City:
Des Moines
State:
IA
Country:
United States of America
Bonus Plan:
Yes
Relocation Assistance:
No
Employment Status:
Full-Time
Pay Rate Type:
Yearly

Description

 

 

Position Summary:

 

We seek a positive, service-oriented, energetic and self-motivated Executive Housekeeper to join our team.  The Executive Housekeeper will work closely with the hotel’s Housekeeping and Front Office teams.

Responsibilities include but are not limited to:

The responsibilities include to oversee the performance of the Housekeeping department and to take appropriate action to maintain and exceed brand conditions and standards, service and work practices. Inspect guest rooms, guest areas and employee areas assess compliance with all established standards as they relate to cleanliness, maintenance, safety and security.

Communicate throughout the day with Front Office and other departments to ensure total guest satisfaction. Monitor consumption and order replacement of guest and cleaning supplies while maintaining budgeted objectives. Physically inspect guest rooms and hotel areas for cleanliness.  This includes repetitive standing stooping, kneeling, and bending.   Manage administrative functions in accordance with established standards.

Ability to effectively manage associates to include supervisory support, improve efficiencies within the department while maintaining financial responsibility to budgeted plan.

 

Minimum Requirements

 

 

  • Must be able to speak, read, write and understand the primary language(s) used in the workplace (bilingual in both English and Spanish preferred).
  • Requires good communication skills, both verbal and written.
  • Previous Executive Housekeeper experience required.
  • Knowledge of housekeeping policies and procedures required.
  • Knowledge of budgeting, purchase orders, inventory, staff scheduling, lost & found claims and incident reports required.
  • Possess strong organizational skills, as well as the ability to communicate effectively with guest and team members.
  • Ability to motivate, train and direct others.
  • Must be able to lift up to 25 pounds periodically on a daily basis.
  • Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
  • High school or equivalent education required. 

 

First Hospitality seeks to attract and retain a high performing and diverse workforce in which employees’ differences are respected and valued to better meet the varying needs of the diverse customers we serve. We foster a diverse and inclusive work environment that promotes collaboration, flexibility and fairness.

 

EQUAL OPPORTUNITY EMPLOYER