General Manager

Overview

Date Posted:
5/1/2020
Job Code:
699_GM_S
Location:
123 - COF Fairfield Inn and Suites OSU Columbus OH
Address:
3031 Olentangy River Road
City:
Columbus
State:
OH
Country:
United States of America
Relocation Assistance:
No
Employment Status:
Full-Time
Pay Rate Type:
Yearly

Description

 

COMPANY OVERVIEW

First Hospitality is a national, experienced, and established hospitality management and development company serving the investment and real estate industries. Since 1985, we have been an award-winning pioneer in the hospitality industry. In 2019, First Hospitality was named as Forbes America’s Best Midsize Employer.  

For 35 years, we’ve led our industry and our partners as a beacon of passion, progress, and profitability.  Between our decades of experience and the energy and enthusiasm of our team, we’re dedicated and discerning partner in hotel management, acquisitions, and development.  Being one step ahead is more than a goal; it is our legacy and our promise.

We have successfully developed, marketed, and managed properties throughout the Midwest, ranging across 19 brands from full service to limited service, and suburban to city center.  We understand that our success is rooted in the quality of our people. Our innovative people practices focus on rewards for results. Our company's success is rooted in the individual and is nurtured through the embracement of a common set of values.

Position Summary:

First Hospitality seeks a positive, service-oriented, energetic and self-motivated General Manager to join our exceptional team. 

The General Manager will report to the Regional Director of Operations and is responsible for overseeing the operational functions for the hotel to include Front Office, Housekeeping, Breakfast Room, Maintenance and Night Audit. The position also oversees all the sales efforts for the hotel and addresses all daily guest and associate concerns in the hotel.

The primary function is to run a smooth and profitable operation, to serve as key point-person for guests and associates, and to ensure that the utmost service and hospitality standards are maintained.

Minimum Requirements

 
  • Previous hotel GM experience (Specific brand experience is preferred)
  • Background in reservations sales, yield and revenue management
  • Must have strong diplomacy and communication skills, with the ability to build effective relationships with senior managers, team members and guests
  • This position requires a flexible schedule. Candidates must be willing to work nights including weekends and holidays
  • Ideal candidate will possess exceptional organizational skills, including effective task delegation, time management and the ability to manage multiple priorities in a fast-paced environment
  • Strong skills for analysis and problem-solving
  • Effective leadership skills with the ability to hire, train, coach, guide, reward and develop staff, with emphasis on continuous improvement in guest service quality
  • Strong administrative skills, to include business writing, mathematics for basic accounting and knowledge of Microsoft Office programs
  • Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
  • Ability to bend, push, pull and lift up to 15 lbs.
  • College Degree required; B.S. or B.A. Degree preferred or equivalent combination of education and experience.

 

First Hospitality seeks to attract and retain a high performing and diverse workforce in which employees’ differences are respected and valued to better meet the varying needs of the diverse customers we serve. We foster a diverse and inclusive work environment that promotes collaboration, flexibility and fairness.

 

EQUAL OPPORTUNITY EMPLOYER