Senior Network Administrator

Overview

Date Posted:
5/21/2020
Job Code:
SRPCA
Location:
Inmate Calling Solutions ICS
Address:
2200 Danbury Street
City:
San Antonio
State:
TX
Country:
United States of America
Category:
Information Technology
Employment Status:
Regular Full Time
Requisition Number:
26751

Description

 

GENERAL PURPOSE OF THE JOB:  Supports administration, maintenance and deployment of related hardware and software of company’s network.

 ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Oversees the day to day operation of computer networks including hardware/software support
  • Secures network by developing network access, monitoring, control and evaluation
  • Maintenance and administration of network switches routers and VOIP gateways.
  • Maintenance and administration of network monitoring utilities – Nagios, Open NMS and other related programs.
  • Maintenance and administration of SIP client and Asterisk server.
  • Maintenance and administration of network related hardware and software inventories and documentations.
  • Provide 2nd/3rd level problem call triage and resolution on local and remote sites (ICS network inside jail facilities) network issues.
  • Troubleshoot, diagnose and resolve network problems and related physical layer infrastructure.
  • Responding to network trouble tickets reported in Mantis ticketing system and service requests regarding SIP clients and other network related issues.
  • 24/7 on-call support for Mission Critical Network issues.
  • Coordinate the installation, configuration and maintenance of network components.
  • Researches, analyzes and implements software or hardware changes to rectify any network issues.
  • Assesses network performance to ensure that it meets the present and future needs of the business.
  • Reviews facilities bandwidth requirements on routine basis and provides input to capacity planning activities.
  • Design and Document system processes to support network communication operations.
  • Implements network security procedures and makes recommendations for improvement.
  • Design and Develop scripts and programs to support network routine and related tasks.
  • Performs related duties and fulfills responsibilities as required

 SUPERVISORY RESPONSIBILITIES:

This job does not have supervisory responsibilities.

Minimum Requirements

 

EDUCATION AND/OR EXPERIENCE

Fifth year college or university program certificate; or two to four years related experience and/or training; or equivalent combination of education and experience.

LANGUAGE SKILLS:

Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents.  Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.  Ability to write speeches and articles for publication that conform to prescribed style and format.  Ability to effectively present information to top management, public groups, and/or boards of directors.

MATHEMATICAL SKILLS:

Ability to apply advanced mathematical concepts such as exponents, logarithms, quadratic equations, and permutations.  Ability to apply mathematical operations to such tasks as frequency distribution, determination of test reliability and validity, analysis of variance, correlation techniques, sampling theory, and factor analysis.

REASONING ABILITY:

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

CERTIFICATES, LICENSES, REGISTRATIONS:  CompTIA, A+, Network +

OTHER SKILLS AND ABILITIES:

  • Configure and troubleshoot network devices and paths (e.g. SIP, telephony, data).
  • Troubleshooting network, desktop, hardware and software issues
  • Ability to work independently.
  • Knowledge of PC architecture and various hardware, software and network protocol.
  • Experience with Linux, Microsoft operating systems and telephony systems.

OTHER QUALIFICATIONS: 

  • Must pass background, credit, and drug checks

PHYSICAL DEMANDS:

While performing the duties of this job, the employee will frequently be required to sit, talk or hear.  The employee will often be required to use hands to finger, handle, or feel and reach with hands and arms.  The employee will occasionally be required to stand, walk, stoop, kneel, crouch or crawl.  There are no special vision requirements.  The employee must be able to lift or exert force up to 10 pounds.

WORK ENVIRONMENT:

While performing the duties of this job, the employee may work near moving mechanical parts and have an occasional risk of electrical shock.  The noise level is generally moderate noise (examples: business office with computers and printers, light traffic).

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

 

#ICS


Satisfying Customers with Integrity and Innovation for over 40 years!

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.