Customer Service Representative Part Time - Access Securepak - St. Charles, MO

Overview

Date Posted:
6/26/2020
Job Code:
CSVRP
Location:
New Town St. Charles
Address:
3601 New Towne Blvd
City:
St. Charles
State:
MO
Country:
United States of America
Category:
Customer Support
Employment Status:
Regular Part Time
Requisition Number:
25168

Description

 

POSITION HIGHLIGHTS:

  • Training Schedule: 8am to 4pm Monday – Friday for two weeks (paid training)
  • Starting pay is $13.45/per hour
  • Opportunity to work from home – based on performance and availability 

PRIMARY RESPONSIBILITIES:

  • Provide inbound customer service phone support to Access Securepak and Access Corrections customers.
  • Process customer orders, deposits, track shipments and answer customer questions
  • Process a variety of administrative tasks as a result of the customer call
  • Consistently meet establish performance metrics and quality standards
  • Complete other duties assigned by management 

 

 

Minimum Requirements

 

BASIC QUALIFICATIONS:

  • Must be at least 18 years old
  • High school diploma or GED equivalent
  • Ability to meet availability requirements that includes, days, evenings, Saturdays, and holidays
  • Ability to attend two-week training from 8am to 4pm Monday through Friday
  • Must pass drug test, background check and have satisfactory credit check
  • Basic computer navigation skills and ability to toggle between different computer screens and programs 

OTHER QUALIFICATIONS: 

  • Prior customer service experience
  • Excellent verbal and written communication skills
  • Professional and upbeat telephone voice
  • Ability to type 30 wpm 

#KFG


Satisfying Customers with Integrity and Innovation for over 40 years!

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.