Engagement Specialist

Overview

Date Posted:
11/19/2020
Location:
81 Willoughby St 2nd Fl
City:
New York
State:
NY
Country:
United States of America
Category:
Service

Description

 

The Engagement Specialist is a community field based position.  The Engagement Specialists conduct field work in the community and focus on reengaging individuals that need case management services.   The Engagement Specialist guides clients through the health care system by assisting with access challenges, develop relationships with service providers, and tracking interventions and outcomes.

Join us! We offer: • Competitive Salary • Generous PTO • Technology to use in the field • A high-energy, dynamic culture •  Flex Spending – Medical, Dependent Care, & Commuter • Open door business model where your voice is heard • Comprehensive and Generous Employee Benefits • Room for Advancement and Professional Development • Employee Referral Program 

Responsibilities

  • Responsible for alerting or bringing important follow-up items to the Supervisor of Care Management.
  • 70-80% of time spent con ducting outreach activities in the community, such as visiting shelters, hospitals, etc.
  • Complete clinical documentation (e.g. write progress notes, care plans, etc.) .
  • Tack medical, behavioral, and support service referrals made for client and ensure that the client follows up and receives all of the care they need.
  • Consistently exhibit Housing Works core values of team work, advocacy and customer service

 

Minimum Requirements

 

Qualifications: A Bachelor of Arts or Science degree with two years of relevant experience or a Master’s degree with one year of relevant experience. • Excellent interpersonal, public speaking, and written communication skills. • Ability to work autonomously. • Demonstrate professionalism, respect and ability to work in a team environment

Housing Works provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements. Housing Works complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.