Costco Logistics Real Time Adherence Specialist

The Real-Time Adherence Specialist is responsible for the daily efforts to provide a great customer and employee experience by effectively delivering real-time and/or intra-day management with the purpose of optimizing agent resources to achieve business service level objectives. Key functional responsibility includes the ability to demonstrate a strong understanding of daily staffing allocation to ensure that optimal intra-day service levels are achieved across multi-department Member Service Center operations.