CONTENT AND SALES INTERNET DIV LFS

LFS, Inc. is a wholly-owned subsidiary of Trident Seafoods.  LFS has locations in Bellingham, Seattle and Poulsbo, WA and Anchorage, Cordova, Dutch Harbor, Homer, Kenai, Sitka, Naknek and Dillingham, AK.

DO YOU LIKE BOATS?   INTERESTED IN WORKING FROM HOME?

Job Summary: Boaters Serving Boaters! Go2marine was founded by, and is still run by seasoned boaters. For over 50 years, LFS, Inc. (Go2marine/LFS Marine and Outdoor) has been outfitting and providing marine repair parts and boating products for a wide variety of boaters. We are looking for a great team member to help our e-Commerce division with the following:

Essential Functions:

• Update inventory, product cost and product catalog information for e-Commerce catalogs.
• Write articles regarding boating and outdoor products
• Answer customer questions and take phone orders 
• Help process orders and other customer service duties
• Comfort with a fast-paced environment 
• Must be comfortable with Microsoft Office and able to work proficiently in Excel  
• Proficiency with the internet, e-commerce and with a PC 
• Must be able to read and write English 
• Nice to have background in catalog management and / or marketing 
• Boat maintenance and boating experience a plus 

Additional Responsibilities: 

Performs other similar or related duties as requested or assigned.

Organizational Core Competencies:

Customer Focus: 

Builds customer confidence by ensuring expectations and commitments are met.  Establishes and maintains effective and positive relationship with internal and external customers.  Acts with customers in mind, and values the importance of providing high-quality customer service.

Integrity & Trust:

Sets an example by consistently modeling high standards of honesty and integrity.  Is widely trusted and is seen as a direct, truthful individual who presents information in an appropriate and helpful manner.  Maintains a reputation for honesty, confidentiality, reliability and fairness.  Is willing to admit mistakes, and doesn’t misrepresent him/her self for personal gain.

Getting Results ("Can Do" Spirit): 

Performs work with energy and drive; values planning, but will take quick, decisive action when an opportunity presents itself.

Creativity & Innovation:  

Injects originality into daily work and generates many new and unique ideas.  Thinks "outside the box" and is seen as original and value-added in brainstorming ideas.  Creates competitive and breakthrough solutions.

Collaboration:                  

Collaborates positively to achieve team and company objectives.  Works effectively within a diverse environment.  Builds strong relationships with fellow employees, helping to support a contribution to overall company success.

Minimum Qualifications:

Experience:

One year experience required in catalog management or marketing. Boat maintenance and boating experience a plus.

Education:

Associate Degree or one to two years related experience and/or training; or equivalent combination of education and experience.

Certificates, Licenses, Registration:

“N/A”

Special Training/Skills:

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to calculate figures and amounts such as discounts. To perform this job successfully, an individual should have knowledge of email, spreadsheet software, word processing software, order processing systems and presentation software. Knowledge of inventory management is a plus.

Work Environment:

This job takes place in your home or a corporate office setting. The noise level is usually low.

Physical Demands:

While performing the duties of this job the employee is regularly required to use a phone and a computer.

Mental Activities:

While performing the duties of this job, the employee is regularly required to use customer service skills. The employee is frequently required to use interpersonal and teamwork skills. The employee is occasionally required to use creativity, independent judgment, discretions, problem analysis, and decision making skills.

LFS Inc. is an Equal Opportunity Employer: Affirmative Action – Minority, Female, Disability, and Veteran.

Background check and drug screen required upon job offer.