Education Services Manager


Date Posted:
Library Education Services
Pay Rate:
$54,769.93 starting annual
Employment Status:
Administrative and Support




Under the general direction of the Library Director, the Education Services Manager coordinates and supervises education focused library service areas including the Learning Commons, Adult Services, Youth Services, and Acquisitions. This position oversees the direction of library educational services, identifies and secures additional funding for programs provided in partnership with community organizations, and coordinates the development of educational services across the four educational focused service areas. The incumbent is responsible for quality of library programs, services, and materials provided to all library users (patrons, businesses, and organizations).



  • Works with and supervises the activities of Adult Services, Youth Services, Collections, and the Learning Commons on the development and implementation of all policies and procedures required for operations;

  • Conducts employee evaluations, prepares contractual obligations, develops educational curriculum, and reports parameters as they relate to the overall programming of the departments;

  • Coordinates classes and public programs provided through the Learning Commons  by using the “Community as Collection’ model, which draws on the skill sharing of interested community participants to extend library capacity in services and classes provided;   

  • Connects with key businesses, organizations, educational institutions, and community contacts to share information with them about BCPL Educational Services.

  • Stays abreast of developing trends in technology and education in public libraries; oversees maintenance and updates for Educational Services technology. 

  • Develops engaging programming that reinforces the BCPL strategic directions and well as the library’s programs, services and events;

  • Oversees the management of library and community displays that fall under the education services areas;

  • Secures sponsorship of library programs;

  • Provides public service duties and assists patrons learning computer skills;

  • Assists at adult and youth service desks and leads library tours of facilities for community organizations and civic groups when needed;  

  • Serves on committees and teams, both in-house and within professional organizations, as appropriate; 

  • Manages or administers grant funds;

  • Participates in interviewing and selecting staff; and

  • Serves as a member of the Library Administration team;

  • Makes recommendations that impact the budget; and

  • Performs other assigned duties.

Minimum Requirements



  • MLIS Degree from an ALA accredited institution;

  • Excellent social skills, able to operate with diplomacy, tact, and empathy;

  • A high degree of personal organization and self-management;

  • Five (5) years of experience in a public library;

  • Three (3) years of experience managing people;

  • Or equivalent training, education, and/or experience; and  

  • Valid driver’s license.

Knowledge, Skills and Abilities: 

  • Ability to evaluate and use information systems and databases;

  • Knowledge of principles and fundamentals of Information Science;

  • Knowledge of library organization, resources, and systems;

  • Knowledge of departmental practices and systems; 

  • Skilled in the use of small office equipment, including copy machines or multi-line telephone systems;

  • Skilled in using computers for data entry;

  • Ability to maintain a professional demeanor and an orientation towards customer service;

  • Ability to work in a dynamic environment that requires adaptation to changing goals, priorities, and needs;

  • Ability to supervise, organize, and communicate effectively;

  • Ability to maintain constructive and cooperative working relationships with others;

  • Ability to cooperate with fellow employees as a team member;

  • Ability to establish policies for using, acquiring, and/or maintaining technology systems; and

  • Ability to create plans for and guide implementation of new technology systems.

  • Ability to assist in collection development for several areas.


  • Work requires lifting and carrying (up to 20 pounds); crawling, feeling, fingering, grasping, hearing, kneeling, mental acuity, reaching, repetitive motion, speaking, standing, talking, visual acuity, and walking.  May involve long periods of standing and carrying books, and requires the ability to push and pull a fully loaded cart of books to a designated location.


  • Most work is performed in a well-lit, modern office setting with centrally controlled heating and air conditioning.