Theater Attendant (Usher

Overview

Date Posted:
5/4/2021
Job Code:
Usher
Location:
House
Address:
2301 North Highland Ave
City:
Los Angeles
State:
CA
Country:
United States of America

Description

 

The Theater Attendant, reporting to the House Supervisor, welcomes, seats and assists patrons at the Hollywood Bowl and The Ford

Position Elements:

  • Seat patrons
  • Answer questions
  • Check tickets
  • Control area
  • Take tickets
  • Monitor speed ramps, escalators & elevators
  • Clear aisles before show
  • Collect cushions
  • Assist with buses
  • General duties as assigned
  • Operate 2-way radios
  • Keep accurate time records and abide by the meal and rest period policy
  • Assist other departments when necessary and as directed by a supervisor, including helping recover cushions at the end of shows, helping with trash, and assisting on the bus island
  • Respond to a wide range of customer service issues with sensitivity and care

Minimum Requirements

 
  • Existing knowledge of or the ability to quickly learn the following:
    • Layout of venue and grounds
    • Event times and program information
    • Ticket information
    • Proper use of 2-way radios
  • Ability to:
    • Work outside
    • Bend, stand and walk (including hilly terrain and stairs) for up to duration of entire work shift
    • Lift and carry up to 20 pounds
    • Sit for up to a couple of hours at a time during work shift

COVID Workplace Safety Requirements

This position will require you to interact with employees, patrons, vendors and others who may or may not be vaccinated or recently tested. You will be required to wear personal protection equipment (PPE) required by the LA County Department of Public Health protocols and the LA Phil.  You agree to comply at all times with the LA Phil’s COVID-19 Prevention Plan, including testing and vaccination requirements.

 

The Los Angeles Philharmonic Association will consider for employment qualified Applicants with Criminal Histories in a manner consistent with the requirements of the FCIHO.