Park and Ride Dispatcher

Overview

Date Posted:
5/4/2021
Job Code:
BusDisp
Location:
Park & Ride
Address:
2301 North Highland Ave
City:
Los Angeles
State:
CA
Country:
United States of America

Description

 

The Park and Ride Dispatcher, reporting to the Assistant Transit Manager, manages all Park and Ride related operational needs and services for each Park and Ride lot

Position Elements:

  • Manage assigned location. Duties include but are not limited to coordinating with security staff, and placing cones and barricades to reserve spaces for both patron vehicles and buses
  • Act as the Bowl liaison to bus operators at your Park and Ride location
  • Maintain ridership information for each departure and relay to supervisor in timely fashion
  • Interface with bus riders, making sure that all have been properly briefed about pertinent information regarding return trip, etc.
  • Remain at assigned lot for return trips from the Bowl
  • Employees are expected to respond to a wide range of customer service issues with sensitivity and care
  • Keep accurate time records and abide by the meal and rest break policy
  • Assist other departments when necessary and as directed by a supervisor
  • Respond to a wide range of customer service issues with sensitivity and care
  • Wear a reflective vest when applicable

Minimum Requirements

 
  • Must be 18 years or older
  • Existing knowledge of or the ability to quickly learn the following:
    • The greater Los Angeles area
    • Park & Ride bus routes and departure/return information
    • Layout of venue and grounds
    • System for ticket purchase
  • Ability to:
    • Work outside
    • Bend, stand and walk/run for up to duration of entire work shift
    • Lift and carry up to 25 pounds

 

COVID Workplace Safety Requirements

This position will require you to interact with employees, patrons, vendors and others who may or may not be vaccinated or recently tested. You will be required to wear personal protection equipment (PPE) required by the LA County Department of Public Health protocols and the LA Phil.  You agree to comply at all times with the LA Phil’s COVID-19 Prevention Plan, including testing and vaccination requirements.

 

The Los Angeles Philharmonic Association will consider for employment qualified Applicants with Criminal Histories in a manner consistent with the requirements of the FCIHO.