Peer Navigator


Date Posted:
Job Code:
301 W 37th St 3 Floor
New York
United States of America



Position Overview

The Peer Navigatorsarethe main link among clients, agency staff and medical care providers.This will be done by conducting assessments, enrolling clients into case management programs, providing health education and various other services.Navigators build relationships, solveproblems andlocate resources. Peer Navigatorspromote,the recovery, independence, health and wellbeing of service users. ThePeerNavigatorsmust be knowledgeable about community resources, including educational, social and emotional support services, available to clients. Duties may also include recruiting clients, administering questionnaires, data gathering, maintaining patient databases, assisting with event organizing, and performing various administrative tasks.



Primary: Conducting an initial assessment with each participating consumer to assess his/her health and wellness status and experience with getting health care. Health promotion, health education,and risk reduction counseling Maintain routine communicationand assist withcoordinating the Client’snavigation and goals with appropriateagency staffroutine communication with all members of the care team. Communicating with clients on a regular basis to keep them engaged andto assess progressas well as tracking the progress of clients including conducting follow-ups. Navigate the medical systemincluding such things ashelping the clientsmake medical appointments, going with theclientto appointments, helping the clientcommunicate withmedical personnel and/ortalking to clientsabout ways tocommunicatewithmedical personnel, helping with any follow-up necessary. Complete and submit documentation of services provided in a timely and efficient manner (e.g., within two business days past the provision of service). Secondary: Attend meetings as deemed appropriate and related to the scope of service. Adhere to workplace policies and procedures, including confidentiality, documentation, channels of communication, workplace culture, dress code, and conflict resolution. Participate in quality assurance and quality improvement planning project and activities as directed Participates in monthly staff and peer workers development meetings and interventions

Minimum Requirements


Educational Requirements

High school diplomaor General Equivalency Diplomarequired New York City Department of Health Peer CertificateTraining or the ability to obtain certificate through attendance at an AIDS Institute Authorized training center. Preferable training in the following areas: HIV 101 Viral Hepatitis 101 Motivational Interviewing LGBT Sensitivity Syringe Exchange and Harm Reduction Training HIV confidentialityand risk-reduction counseling Culturally aware and sensitive to PWUD (People Who Use Drugs), PLWHA (People Living with HIV/AIDS), LGBTQAI, YIDU (Young Intravenous Drug Users), SMI (Severe Mental Illness), and MSM (Wen who have Sex with Men) Preferable training in the following areas: Motivational Interviewing Syringe Exchange and Harm Reduction HIV confidentiality Risk-reduction counseling

Housing Works provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements. Housing Works complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.  

This position is included in a bargaining unit of Housing Works’ New York City employees represented by a labor union known as the Retail Wholesale and Department Store Union (“RWDSU”).  Accordingly, the RWDSU has the exclusive right to bargain over the terms and conditions of employment related to this position and this position may become covered by the terms of a collective bargaining agreement (a “CBA”) between Housing Works and the RWDSU.