MyPicks Clerk
POSITION TITLE: MyPicks Clerk
SUMMARY OF POSITION: Exceed our customers’ evolving expectations by providing World Class support to all locations in order to provide a pleasant and rewarding shopping experience. Our MyPicks clerk is responsible for assembling and transporting online grocery orders accurately and efficiently.
REQUIREMENTS:
- Ability to represent A Culture of Caring and The Pursuit of ExcellenceÔ through the support of Big Y’s Mission and Vision.
- Must possess excellent customer service skills (e.g., phone etiquette, listening skills, and follow-through, etc.).
- Willingness to learn and perform other tasks as needed.
- Must project a clean and professional appearance.
- Must be a team player with a positive attitude and businesslike conduct.
- Ability to operate within Company policies, procedures, and standards.
- Ability to work a flexible schedule in accordance with the needs of the department.
- Attention to detail, accuracy, and follow-through.
- On-site pallet jack training.
- Ability to learn and utilize computer applications.
- Must be 18 years of age.
ESSENTIAL FUNCTIONS:
- Exceed our customers’ evolving expectations by providing World Class support in order to provide a pleasant and rewarding experience.
- Ability to represent Big Y by working together with fellow Big Y employees to deliver an exceptional customer experience.
- Operate a forklift and pallet jack.
- Accurately and efficiently select a variety of product of the highest quality and freshness.
- Load items into the OSR during product slotting while evaluating items at this time i.e. quality, freshness, damages, accuracies etc.
- Adhere to all Company and government regulations regarding safety and sanitation.
- Adhere to shrink measures, including controlling waste, damaged goods and reporting theft.
- Clean work area, including sweeping warehouse aisles, removing garbage and cleaning damaged merchandise.
- Level pallet slots.
- Engage in and encourage continuous improvement through ideas and innovation (e.g., Chairman’s Challenge).
- Adhere to all government employment and labor regulations, as well as all Company policies and procedures (e.g., employment laws concerning minors, harassment, discrimination, etc.).
- Adhere to all food safety and sanitation regulations, as well as Company policies and procedures.
- Adhere to all government safety regulations, as well as Company policies and procedures.
- Adhere to all Company loss prevention policies and procedures.
- Complete all training requirements by respective due dates.
PHYSICAL DEMANDS:
- Lifting 50 lb. maximum with frequent lifting and/or carrying of objects weighing up to 50 lb.
- Continuously standing, walking, driving, bending, squatting, reaching, handling, balancing and feeling. Occasionally sitting, crawling, climbing, kneeling or crouching.
- Frequently working in cold temperatures from 34 to 55 degrees and in warm temperatures from 85 to 90 degrees.