Peer Navigator


Date Posted:
Job Code:
1751 Park Ave
1751 Park Avenue
New York
United States of America



It is an essential job requirement to be fully vaccinated against COVID-19 for this role. If you need an accommodation of any kind for religious or disability reasons, including related to this job requirement, please contact Human Resources.

Housing Works was founded in 1990; With a long-term commitment to AIDS advocacy. Housing Works established New York State’s first harm reduction-based, OASAS-licensed outpatient drug treatment program. Other services include Health Home care management, behavioral health, and syringe exchange programs. A pioneer in the social entrepreneurship movement, Housing Works operates 13 high-end thrift shops in Manhattan and Brooklyn and a much-loved Bookstore Cafe in Soho. For more information, visit

Housing Works fights for funding and legislation to ensure that all people living with HIV/AIDS have access to quality housing, healthcare, HIV prevention, and treatment, among other lifesaving services. 

We have three comprehensive healthcare plans to choose from based on your priorities and budget. Housing Works covers most of the plan; you pay a portion, based on your salary. Staff begins accruing PTO immediately for a total of up to 30 days earned in the first year. We offer employees an educational benefit. This money is available for tuition loan reimbursement, tuition costs, and text books.

Housing Works provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements. Housing Works complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Housing Works also does not request prior salary information during the hiring process. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

This position is included in a bargaining unit of Housing Works’ New York City employees represented by a labor union known as the Retail Wholesale and Department Store Union (“RWDSU”). Accordingly, the RWDSU has the exclusive right to bargain over the terms and conditions of employment related to this position and this position may become covered by the terms of a collective bargaining agreement (a “CBA”) between Housing Works and the RWDSU.

Compensation Range : 40,000 - 45,000 Commensurate with experience

Position Overview:

The Housing Works Inc. Alternatives to Incarceration (ATI) Program is a collaboration between Housing Works and the Mayor’s Office of Criminal Justice (MOCJ) to provide court mandated, risk-need-responsivity services to jail-bound individuals 18 years of age and older who are involved in Manhattan criminal and supreme court systems. Under the supervision of the Clinical Coordinator, the Peer Navigator will support the case management functions for Housing Works ATI program clients. The Peer Navigator will provide appointment escorts and other navigation support, facilitate weekly program orientations with newly enrolled clients and provide peer counseling support. The Peer Navigator will be a self-starter, able to use lived experience working with persons involved in the NYC criminal legal system with substance use, mental health or behavioral health needs.

Primary Responsibilities:

  • Provides navigation and transportation support for clients in need from court location to enrollment location
  • Facilitates weekly program orientation groups with newly enrolled clients
  • Facilitates weekly peer support groups and other evidence-based interventions
  • Conducts crisis intervention and conducts 1:1 sessions with clients in alert status of non-compliance prior to violation reports to the courts
  • Assists Case Managers when coordinating with external service providers to obtain weekly compliance updates regarding client engagement in services
  • Participates in clinical case conferences to promote integrated care
  • Perform other tasks as assigned by supervisor


  • Work collaboratively with multi-disciplinary OASAS and Reentry teams
  • Provide culturally competent services in accordance to Housing Works policies and practices.

Other functions that may be required with this position include:

  • Attend and participate staff meetings and trainings as scheduled.
  • Responsiveness to emails, texts and phone calls.
  • Actively participate in advocacy events and calls to action.
  • Displays Housing Works core values: All-in, Stronger Together, Membership and High Performance in all day-to-day activities.

Minimum Requirements

  • HS Diploma or HSE required. CRPA (Certified Peer Recovery Advocate) preferred.
  • Skilled in delivery of motivational interviewing, cognitive behavioral techniques and risk-need-responsivity interventions.
  • Lived experience with criminal legal system

The following additional competencies are viewed as important to success in this position:

  • Preferably bi-lingual in Spanish.
  • Excellent written and oral communication skills.
  • Excellent or proficient technical skills to perform tasks related to Microsoft Office, email and case management systems.
  • Ability to work both independently and collaboratively with the team.
  • Dependability and reliability to arrive and depart timely for scheduled shift.
  • Cultural sensitivity and trauma-informed approach to care.
  • Prior experience working in the field of criminal justice, pre-trial to post-release services.


Housing Works is a healing community of people living with and affected by HIV/AIDS. Our mission is to end the dual crises of homelessness and AIDS through relentless advocacy, the provision of lifesaving services, and entrepreneurial businesses that sustain our efforts.