22-7305 Housing Program Specialist II (FSS) (Anch)

Overview

Date Posted:
5/27/2022
Job Code:
HPSII
Location:
Public Housing
City:
aNCHORAGE
State:
AK
Country:
United States of America

Description

 

 

Corporate Values:  Integrity, Respectful, Leadership, Sustainable

 

Position Summary:  Provides case management supportive services to 70-125 families needing assistance.

           

Reports to:  PROGRAM MANAGER - FSS

 

 

OVERVIEW

The AHFC Family Self-Sufficiency Program is a statewide program intended to promote self-sufficiency among participating families through provision of supportive services. Targeted families will include those who pay a high portion of income toward shelter and are on time-limited subsidized housing benefits.

 

SUPERVISION RECEIVED AND EXERCISED:  Non-exempt, non-supervisory position.

 

Examples of Duties

Review FSS program applications and enrollment documents for program eligibility. Conduct interviews in person and telephonically. Prepare necessary FSS program documents; notify participants of completed enrollment.

 

Interviews, advises, and guides a diverse population of clients. Determine participant’s strengths, needs, abilities; identify any barriers to employment and opportunities for increased self-sufficiency. In collaboration with program participant, case manager develops Individual Training and Services Plans and Budgets. Monitors and maintains accurate electronic case files on support services offered and individual client achievements, work participation activities, and progress toward goals.

 

Refer program participants to other identified needed services, including but not limited to: childcare, job placement, educational facilities, debt management, or other necessary intervention services. Facilitate appropriate communication with participants. Provide information on FSS, other AHFC programs, and social services available. Coordinate with local service providers to provide support and educational opportunities for FSS and AHFC’s assisted housing program participants. As needed, follow up on referrals to ensure that adequate, appropriate services are being provided.

 

Manage participant and public contacts with confidentiality, diplomacy, and sensitivity. Maintain strict confidentiality on all facets of program and client records.

 

Represent AHFC at local meetings of social service providers to promote awareness and support of the Self Sufficiency Program; conduct outreach to stay abreast of current community program/services available. As necessary, provide program orientation/briefings to housing participants. 

 

Carry out program responsibilities in compliance with applicable Federal, State and local laws, regulations and AHFC policies and procedures related to Fair Housing and data privacy.

 

Maintain FSS client database updating Case Notes, Progress Reports, and Completion/Termination actions. Prepare and submit associated documentation. Compose correspondence to clients to ensure sustained program participation.

 

Gather source materials and statistics for the preparation of AHFC and HUD reports, audits and management reviews. Establish, organize, and maintain program files and computer records. Retrieve information from internal and external data management systems. Perform general housing program tasks in the absence of other employees. 

 

May be required to travel both in-state and out-of-state to participate in training and program-related meetings.

 

Other duties as assigned.

 

Knowledge, Skills and Abilities

 

Knowledge of:  Issues impacting low-income families, methods of effective case management, knowledge of community/social services, development of service plans and client goal-setting, analytical and statistical methods and techniques, effective communications, fiscal management, FSS program requirements, data-based computer operations; fluency in various computer functions.

 

Skills and Abilities:  Approaching problems pro-actively with a solution-focus, interpersonal relations, teamwork, eliciting accurate and complete information from individuals in one-on-one interview, and basic math calculations.

 

Ability to: analyze problems; develop, document, and present rational conclusions; work independently to identify issues of concern and develop strategies for addressing them; establish and maintain working relationships; communicate effectively both verbally and in writing.

Minimum Requirements

 

High school diploma or GED, plus a minimum of three years’ experience in a social service setting.

 

Basic computer experience, including electronic mail, word processing, and document preparation (MS Windows and Office preferred).

 

Must have valid Alaska Driver’s license and show proof of good driving record, when requested.

 

Substitution: Related college courses in social work, psychology, or related social services field or degree may be substituted for required experience on a year for year basis.

 

This is a Grade 14 position with an annual salary of $44,737.32 (26 pay periods).  Excellent benefits package.

 

All external applicants tentatively selected for this position shall be required to submit to urinalysis and breath alcohol testing to screen for illegal drug/alcohol use and complete a pre-employment physical prior to appointment.

 

ONLY APPLICATIONS SUBMITTED ON AHFC’S WEBSITE WILL BE CONSIDERED

 

APPLICATIONS WILL BE ACCEPTED UNTIL THE POSITION IS FILLED

 

AHFC May Offer Hybrid Teleworking Opportunities for Some Positions

 

https://www.ahfc.us/about-us/jobs/all-job-seekers

 

AHFC provides employment opportunities to low and very-low income persons, in compliance with Section 3 of the HUD Act of 1968. Public Housing Residents are encouraged to apply.

 

EQUAL OPPORTUNITY EMPLOYER