Land Use Permit Specialist

Date Posted:
Job Code:
Citizens Square
200 E Berry St
Fort Wayne
Planning Services
Base Pay:
Closing Date:
Open until filled

This position is offered a comprehensive and competitive benefits package, which includes:

  • Medical, dental, vision and more
  • Generous paid time off and holidays
  • Retirement plan with up to 5% matching

This position is full-time, nonexempt, classified and covered as defined by The Board of Commissioners of the County of Allen Employee Handbook.

Hours are 8:00 am - 5:00 pm; 40 hours/week; overtime as required

Under the direction of the Office and Finance Manager, the Land Use Permit Specialist is responsible for assisting the public by providing accurate information regarding zoning ordinances and explaining departmental policies and procedures.  Reviews and verifies compliance with the zoning ordinances, distributes permits to other departmental divisions, and approves Improvement Location Permits.


  • Processes and reconciles on-line credit card and e-check payments related to land use permits, and Board of Zoning Appeals and Plan Commission applications for daily deposits.
  • Receives, reviews for Ordinance compliance, and issues Improvement Location Permits, Certificates of Compliances, Single Family Residence permits, and other permits.
  • Responsible for providing excellent customer service by giving accurate and precise responses regarding zoning ordinance inquiries and permit processing procedures and policies. 
  • Gathers information and resolves issues with permits or over the counter/telephone requests and works with other departments to resolve issues.
  • Reads and interprets zoning maps, floodplain maps, and parcel information through geographical information systems (GIS).
  • Verifies the accuracy of department records which includes plot plans, land surveys, and certificates of compliance.
  • Responsible for providing administrative support to the Board of Appeals and Plan Commissions by preparing and maintaining project files, ensuring accuracy of data for public hearings, mailing meeting notices and reports to various agencies and citizens.
  • Responsible for receiving money and posting receipts and assists with daily deposits. 
  • Assists with daily outgoing mail and distributes incoming mail. 
  • Assists applicants with applying online, assigns on-line permit fees, and reviews online applications. 
  • Performs all other duties as assigned, including overtime as required.



  • High School Diploma or GED with one year of experience in customer service
  • Strong customer service skills with the interest and willingness to work with others
  • Strong verbal and written communication skills to convey complicated information in an effective and efficient manner
  • Knowledge of city and county zoning ordinances to assist the public with questions and concerns
  • Working knowledge of permit processing procedures and standards to review construction drawings and processing applications for certificate of compliance
  • Ability to read, interpret, and process departmental records and information
  • Ability to compute percentages and to use an engineer’s scale in the review of project plans
  • Strong computer skills with the ability to use Microsoft Office and other job-related software


The Land Use Permit Specialist works in and out of an office setting with frequent sitting and the ability to move about freely.  Some lifting of up to forty pounds, bending, pushing/pulling loads, kneeling and mental/visual effort exists and frequent reaching overhead, monitoring equipment and detailed inspection is required.  Very frequent typing, attention to detail and proofreading exists.  

We are an Equal Opportunity Employer (EEO). Accordingly, all qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, age, disability or medical condition, national origin, and veteran status, and all other categories protected by federal, state, and local anti-discrimination laws. Reasonable accommodations for persons with a known disabling condition will be considered in accordance with State and Federal Law.