Operations Assistant


Date Posted:
Job Code:
1061 Hall Place BX
1061 Hall Place
United States of America
Property Management



It is an essential job requirement to be fully vaccinated against COVID-19 for this role. If you need an accommodation of any kind for religious or disability reasons, including related to this job requirement, please contact Human Resources.

Housing Works was founded in 1990; With a long-term commitment to AIDS advocacy. Housing Works established New York State’s first harm reduction-based, OASAS-licensed outpatient drug treatment program. Other services include Health Home care management, behavioral health, and syringe exchange programs. A pioneer in the social entrepreneurship movement, Housing Works operates 13 high-end thrift shops in Manhattan and Brooklyn and a much-loved Bookstore Cafe in Soho. For more information, visit www.housingworks.org
| Housing Works
Housing Works fights for funding and legislation to ensure that all people living with HIV/AIDS have access to quality housing, healthcare, HIV prevention, and treatment, among other lifesaving services.

We have three comprehensive healthcare plans to choose from based on your priorities and budget. Housing Works covers most of the plan; you pay a portion, based on your salary. Staff begins accruing PTO immediately for a total of up to 30 days earned in the first year. We offer employees an educational benefit. This money is available for tuition loan reimbursement, tuition costs, and text books.
Housing Works provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements. Housing Works complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Housing Works also does not request prior salary information during the hiring process. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
 This position is included in a bargaining unit of Housing Works’ New York City employees represented by a labor union known as the Retail Wholesale and Department Store Union (“RWDSU”). Accordingly, the RWDSU has the exclusive right to bargain over the terms and conditions of employment related to this position and this position may become covered by the terms of a collective bargaining agreement (a “CBA”) between Housing Works and the RWDSU

Pay rate: $17/hr 


The Operations Assistant is responsible for making repairs and performing maintenance in scatter site apartments and program offices. The Operations Assistant performs apartment turnovers and help our clients pack their belongings and move. The Operations Assistant must drive throughout NYC as a part of their daily duties.


  • Perform repair and maintenance tasks in our clients’ apartments, including, but not limited to, plastering, sanding, painting, repairing sheetrock, plumbing, changing locks, and replacing fixtures. 
  • Assist in the apartment/room turnover process by preparing apartments for new residents including, but not limited to, cleaning floors, cleaning refrigerators, cleaning bathrooms, cleaning ovens and stoves, and removing garbage and furniture.
  • Assisting program clients pack, move, and unpack their personal belongings to a new apartment.
  • Delivering furniture and supplies to clients.
  • Responding to Work Orders and updating Salesforce as needed.
  • Always representing Housing Works in a professional manner.
  • Extending a professional, warm, and respectful attitude towards clients
  • Meeting vendors and tradespeople at client apartments and ensuring the work is done properly.
  • Participating in advocacy and direct action to end the twin crises of homelessness and HIV/AIDS.

Minimum Requirements

  • High School Diploma or GED is required.
  • Experience with and proven commitment to working with low-income and marginalized communities, as well as individuals with multiple chronic medical and/or behavioral health conditions.
  • Clean NYS Driver’s License Dependable and flexible
  • Able to maintain a high level of client confidentiality.
  • Excellent internal and external customer service skills
  • Ability to prioritize and multi-task. · Must be proficient in Microsoft Outlook, Word, and Excel.
  • Exemplary time management skills.
  • Ability to work with colleagues to solve problems.

Housing Works is a healing community of people living with and affected by HIV/AIDS. Our mission is to end the dual crises of homelessness and AIDS through relentless advocacy, the provision of lifesaving services, and entrepreneurial businesses that sustain our efforts.