Housing Coordinator


Date Posted:
Job Code:
1751 Park Ave
1751 Park Avenue
New York
United States of America
Property Management



It is an essential job requirement to be fully vaccinated against COVID-19 for this role. If you need an accommodation of any kind for religious or disability reasons, including related to this job requirement, please contact Human Resources.

Housing Works was founded in 1990; With a long-term commitment to AIDS advocacy. Housing Works established New York State’s first harm reduction-based, OASAS-licensed outpatient drug treatment program. Other services include Health Home care management, behavioral health, and syringe exchange programs. A pioneer in the social entrepreneurship movement, Housing Works operates 10 high-end thrift shops in Manhattan and Brooklyn and a much-loved Bookstore Cafe in Soho. For more information, visit www.housingworks.org
Housing Works fights for funding and legislation to ensure that all people living with HIV/AIDS have access to quality housing, healthcare, HIV prevention, and treatment, among other lifesaving services. 

We have three comprehensive healthcare plans to choose from based on your priorities and budget. Housing Works covers most of the plan; you pay a portion, based on your salary. Staff begins accruing PTO immediately for a total of up to 30 days earned in the first year. We offer employees an educational benefit. This money is available for tuition loan reimbursement, tuition costs, and text books.
Housing Works provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements. Housing Works complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Housing Works also does not request prior salary information during the hiring process. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
This position is included in a bargaining unit of Housing Works’ New York City employees represented by a labor union known as the Retail Wholesale and Department Store Union (“RWDSU”). Accordingly, the RWDSU has the exclusive right to bargain over the terms and conditions of employment related to this position and this position may become covered by the terms of a collective bargaining agreement (a “CBA”) between Housing Works and the RWDSU

Compensation: $25/hr 


The Housing Coordinator works with internal and external programs to locate and secure quality affordable supportive housing for Housing Works Health Home Program, as well as independent housing for homeless or formerly homeless people living with co-occurring disorders, HIV and/or AIDS and/or other chronic health conditions. The Housing Coordinator effectively utilizes the HRA PACT web system to complete 2010e supportive housing applications and HUD Coordinated Assessment Surveys for each eligible client. The Housing Coordinator effectively communicates 2010e results and other housing related developments to the Health Home Care Managers. The Housing Coordinator develops valuable partnerships with realtors, landlords and other housing entities in the pursuit of assisting the Health Home clients with attain housing.


  • Carries out tasks related to achieving program deliverables such as marketing the program, completing housing assessments, linking clients to CAPS, HUD’s Coordinated Data Entry system for NYC completing 2010e supportive housing applications.
  • Collaborate with Care Managers, and Care Navigators to obtain necessary documentation for housing application.
  • Conduct care conferences with treating providers, as needed.
  • Collaborate with Central Intake Coordinator at Park Ave. on referrals for any clients interested in housing, who qualify for Health Home Services.
  • Collaborate with Intake Coordination Supervisor for Health Home on new strategies to engage new clients enrolling into Health Home.
  • Complete Health Home enrollment, including Assessment and Care Plans, for clients being referred from Central Intake Coordinator, who have an emergency need for housing assistance.
  • Provide warm hand transfers as needed after completion of enrollments.
  • Provide necessary coverage for Central Intake Coordinator and health Home Intake Coordinators, as needed
  • Serves as a liaison between, HPAU and Health Home on services rendered for clients as well collaborate with HPAU to promote Health Home Services to HPAU clients and conduct intakes on HPAU clients who present with a care coordination need.
  • Conducts screenings to determine clients’ eligibility to receive housing placement services.
  • Links clients to CAPs, HUD’s Coordinated Data Entry System and completed 2010e supportive housing applications.
  • Accompany program clients to apartment viewings and lease/program agreement signings in collaboration with the care managers.
  • Refers clients to internal and external housing placement programs and opportunities.
  • Develops and cultivates housing leads and resources with NYC program resources, real estate brokers, and landlord and management companies.
  • Performs housing inspections to avoid building violations and facilitate move-ins.
  • Follows agency policies and procedures (For example, arrive to work on time, maintain consistent attendance and maintain a 40-hour work week).
  • Attend and participate in weekly supervision regularly, program meetings, and agency and/or funder trainings.
  • Participates in peer review and quality assurance activities with the intent to improve data management.
  • Participates in trainings/workshops to enhance professional and technical knowledge.
  • Adheres to Housing Work’s guidelines as prescribed in the employee handbook and policies and procedures manual.
  • Perform other responsibilities and duties as assigned by the Senior Program Director and Associate Vice President.

Minimum Requirements

  • High School diploma or GED; Bachelor’s degree preferred. Years of experience may be substituted for school experience.
  • Experience completing and submitting 2010e supportive housing applications and a proven track record of successful housing placement for clients in New York City.
  • Experience working with diverse groups of people providing information and services; 3 to 4 years of case management and experience working with individuals living with co-occurring disorders, HIV/AIDS, and or chronic health conditions preferred.
  • Excellent interpersonal skills and ability to work utilizing a team approach.
  • At least one-year experience with charting and documenting progress of clients as they reach stated goals on their treatment plans.
  • Knowledge of housing resources for the target population in the New York City Metro area is required.
  • Knowledge of benefits and entitlements available to target population.
  • Bilingual (English- Spanish) preferred.
  • Able to set and maintain professional boundaries with staff and client population.
  • Strong analytical and problem-solving skills.

Housing Works is a healing community of people living with and affected by HIV/AIDS. Our mission is to end the dual crises of homelessness and AIDS through relentless advocacy, the provision of lifesaving services, and entrepreneurial businesses that sustain our efforts.