Program Coordinator


Date Posted:
Job Code:
743-749 EaSt 9th St Cylar House
743-749 East 9th Street
New York
United States of America
Health Services



It is an essential job requirement to be fully vaccinated against COVID-19 for this role. If you need an accommodation of any kind for religious or disability reasons, including related to this job requirement, please contact Human Resources.

Housing Works was founded in 1990; With a long-term commitment to AIDS advocacy. Housing Works established New York State’s first harm reduction-based, OASAS-licensed outpatient drug treatment program. Other services include Health Home care management, behavioral health, and syringe exchange programs. A pioneer in the social entrepreneurship movement, Housing Works operates 10 high-end thrift shops in Manhattan and Brooklyn and a much-loved Bookstore Cafe in Soho. For more information, visit
Housing Works fights for funding and legislation to ensure that all people living with HIV/AIDS have access to quality housing, healthcare, HIV prevention, and treatment, among other lifesaving services. 

We have three comprehensive healthcare plans to choose from based on your priorities and budget. Housing Works covers most of the plan; you pay a portion, based on your salary. Staff begins accruing PTO immediately for a total of up to 30 days earned in the first year. We offer employees an educational benefit. This money is available for tuition loan reimbursement, tuition costs, and text books.
Housing Works provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements. Housing Works complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Housing Works also does not request prior salary information during the hiring process. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
This position is included in a bargaining unit of Housing Works’ New York City employees represented by a labor union known as the Retail Wholesale and Department Store Union (“RWDSU”). Accordingly, the RWDSU has the exclusive right to bargain over the terms and conditions of employment related to this position and this position may become covered by the terms of a collective bargaining agreement (a “CBA”) between Housing Works and the RWDSU

Compensation Range: $60,000 - $70,000 annually commensurate with experience

: The Harm Reduction Services Program Coordinator oversees services and contract deliverables provided under Housing Works’ harm reduction programs. This position oversees program’s staff and peer workers hired to deliver low threshold services to substance users and high-risk populations. The coordinator engages with community partners and internal programs to develop and deliver effective harm reduction interventions. In addition, this position provides support and development strategies of programs and services to staff, peer workers, and program participants.


  • Provide program staff weekly structured performance supervision.
  • Provide ongoing professional development support.
  • Assess and coordinate effective overdose prevention interventions to be delivered via community engagement activities alongside the OOP Counselor.
  • Monitor onsite syringe exchange and PDSE harm reduction activities.
  • Manage and monitor the delivery of target service among program participants.
  • Provide substance use counseling and health education.
  • Pioneer prevention services for individuals at risk of HIV and Hepatitis infection.
  • Monitor program budgets and cost allocations.
  • Assure all programs are audit ready and minimize loss of services.
  • Conduct periodic program quality assurance assessments.
  • Submit monthly narrative reports for each contract on a timely basis.
  • Able to coordinate community activities such as street fairs, outreach, and community presentation as needed.
  • Participate in case conferences and HW community meeting to provide cohesive services to program participants.
  • Attend funders’ meetings and activities as needed.
  • Able to communicate the harm reduction model of service to internal and external service providers.
  • Able to develop appropriate linkage agreements or collaborations between harm reduction programs and community stakeholders.
  • Support program staff on the delivery of care coordination services for HIV+ and Hepatitis reactive individuals.
  • Provide successful engagement and retention of lost to care program participants.
  • Serve as a liaison between program participants and community services
  • Participate in quality assurance and quality improvement planning project and activities.
  • Participate in monthly peer workers development meetings and interventions.
  • Attends monthly IDUHA Group collaborative meetings.

Minimum Requirements

  • A Master's Degree in human services, psychology, sociology, or related disciplines, and two (2) years of satisfactory full-time experience in harm reduction services provision OR Bachelor’s Degree in community or public health field plus a minimum of three (3) years satisfactory full-time experience working in overdose prevention, syringe exchange, harm reduction, and services to homeless population or related work experience.
  •  Staff management experience in a multi-disciplinary setting.
  • Culturally aware and sensitive to PWUD (People Who Use Drugs), PLWHA (People Living with HIV/AIDS), LGBTQAI, YIDU (Young Intravenous Drug Users), SMI (Severe Mental Illness), and MSM (Men who have Sex with Men) ·
  • Preferable training in the following areas: Motivational Interviewing, Syringe Exchange and Harm Reduction, HIV confidentiality, Risk-reduction counseling Significant knowledge of health-related issues faced by injection drug users, including awareness of injection drug user networks, norms and culture.
  • Sensitivity to the needs of the homeless population, including families. 
  • Have strong organizational, interpersonal, verbal, and written communication skills.
  • Proficient in Microsoft office including Word, Outlook calendaring, PowerPoint and Excel. and experience with electronic data collection e.g. AIRS, e-Share, EiCare.
  • Experience conducting and facilitating educational training preferred.
  • Self-directed, motivated and able to work independently and as part of a team.
  • Bilingual in Spanish/English helpful.
  • Frequently remaining in a stationary position, often standing or sitting for prolonged periods
  • Occasionally moving around to additional worksites
  • Occasionally lifting and moving objects up to 25 pounds in ordinary office related tasks.

Housing Works is a healing community of people living with and affected by HIV/AIDS. Our mission is to end the dual crises of homelessness and AIDS through relentless advocacy, the provision of lifesaving services, and entrepreneurial businesses that sustain our efforts.