Lead Scheduling Clerk

Overview
Date Posted:
11/18/2022
Job Code:
CrdO4ar
Location:
Courthouse Annex
Address:
1 W. Superior St.
City:
Fort Wayne
Department:
Superior Court - Small Claims
Base Pay:
$19.77/hour
Closing Date:
Open until filled
Category:
Office/Clerical

This position is offered a comprehensive and competitive benefits package, which includes:

  • Medical, dental, vision and more
  • Generous paid time off and holidays
  • Retirement plan with up to 5% matching

This position is full-time, nonexempt, classified and covered under the Superior Court Employee Handbook.  This is an employee-at-will position.

37.5 hours/week; overtime as needed

Under the direction of the Small Claims Division Magistrate, the Lead Scheduling Clerk is responsible for filing and scheduling new claims, responding to procedural questions and/or concerns of customers, and ensuring the department runs smoothly.

ESSENTIAL FUNCTIONS:

  • Responsible for scheduling all Small Claims hearings. 
  • Responsible for processing Alias Claims, proceeding supplemental, and Contempt of Court forms. 
  • Implements procedural changes within the department.
  • Monitors the volume of work for the Scheduling Clerk and ensures necessary tasks are completed.  
  • Responsible for ensuring the department is running smoothly and filling in for sick and/or absent employees. 
  • Prepares and reviews the daily judicial court calendar. 
  • Responsible for answering the phones, giving directions, and responding to procedural questions from office visitors. 
  • Responsible for handling customers’ complaints and concerns.
  • Prints and posts court calendars. 
  • Responsible for typing orders and docket entries and pulling files for claims. 
  • Performs all other duties as assigned, including overtime as required.

 

REQUIREMENTS:

  • High School Diploma or GED
  • Strong customer service skills
  • Ability to use Quest, Odyssey, protective order registry, and other court related software preferred
  • Strong organizational skills
  • Ability to work in the midst of frequent interruptions
  • Ability to maintain strict confidentiality 
  • Ability to use scanner, copier, fax, multi-line telephone and other job related equipment
  • Strong computer skills with the ability to use Microsoft Office and other job related software

WORKING CONDITIONS:

The Lead Scheduling Clerk works in a standard office setting with frequent sitting and some lifting of up to twenty pounds, bending, pushing and/or pulling loads, reaching over head, kneeling, crawling, and attention to detail. Some typing, monitoring equipment, and exposure to noise are to be expected. 


We are an Equal Opportunity Employer (EEO). Accordingly, all qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, age, disability or medical condition, national origin, and veteran status, and all other categories protected by federal, state, and local anti-discrimination laws. Reasonable accommodations for persons with a known disabling condition will be considered in accordance with State and Federal Law.