Position Summary:

The Parking / Shuttle Cashier, reporting to the Operations Coordinator, sells tickets to patrons wishing to use the parking lot/shuttle lot system and collects all pre-sold parking passes from patrons using the parking lots

Position Elements:

• Prepare site for opening
• Sell tickets to the patrons wishing to use the parking lot/shuttle lot system
• Reconcile cash monies and tickets sold; verify any overages or shortages
• Direct and greet guests
• Read showcard and be aware of any special instructions given for every show (parking cashiers)
• Keep accurate time records and abide by the meal and rest period policy
• Assist other departments when necessary and as directed by a supervisor
• Respond to a wide range of customer service issues with sensitivity and care.

Relationships:

Reports To:                 Cashier Administrator & Operations Coordinator

Interacts With:             Supervisors

Parking Staff

The public

Position Requirements:

• Existing knowledge of or the ability to quickly learn the following:
  • Ticketing policies and procedures
  • Layout of venue and shuttle lot routes
  • Credential identification
  • Layout of venue and grounds
  • Event times and program information
• Ability to:
  • Work outside
  • Bend, stand and walk (including hilly terrain and stairs) for up to duration of entire work shift
  • Lift and carry up to 20 pounds

COVID Workplace Safety Requirements

This position will require you to interact with employees, patrons, vendors and others who may or may not be vaccinated or recently tested. You will be required to wear personal protection equipment (PPE) required by the LA County Department of Public Health protocols and the LA Phil.  You agree to comply at all times with the LA Phil’s COVID-19 Prevention Plan, including testing and vaccination requirements.

Reviewed 01/23

The Los Angeles Philharmonic Association will consider for employment qualified Applicants with Criminal Histories in a manner consistent with the requirements of the FCIHO.

Equal Employment Opportunity Policy

The Los Angeles Philharmonic Association embraces and is committed to diversity and inclusion within our staff, musicians, guest artists, audiences, and surrounding communities. The Association does not discriminate on the basis of race, color, religion, religious creed (including religious dress and religious grooming), sex (including pregnancy, perceived pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition or information, genetic information, marital status, gender, gender identity, gender expression, military status, veteran status, or any other basis protected by federal, state, or local law.  Consistent with the law, the Association also provides reasonable accommodation for disabled applicants and employees in accordance with the Americans with Disabilities Act (ADA) and the California Fair Employment and Housing Act, for pregnant employees who request an accommodation with the advice of their health care providers, for pregnancy, childbirth or related medical conditions; for employees who are victims of domestic violence, sexual assault or stalking; and for applicants and employees based on their religious beliefs and practices.