ALASKA IT SUPPORT

Overview

Date Posted:
8/29/2019
Job Code:
IT1700
City:
Akutan
State:
AK
Country:
United States of America
Category:
Information Technology

Description

 

SUMMARY

Supports and troubleshoots local area computer network activities by ensuring the smooth running of Wintel, network and storage system environments and performs other IT projects as directed by corporate IT:

KEY RESPONSIBILITIES

  • Configures, installs, and maintains local area network hardware, software, and telecommunications services such as personal computers, system software, software applications, printers, servers, routers, bridges, switches, modems, cabling, and Internet service providers.
  • Establishes and maintains network users, user environment, directories, and security; and trains users on software and equipment usage.
  • Responds to the needs and questions of network users concerning their access to resources on the network and the operation of various software programs.
  • Communicates standards for use, operations, and security of network, personal computers, and data.
  • Communicates with corporate IT to report and resolve software, hardware, and operations problems.
  • Installs and tests software upgrades.
  • Collects and analyzes network and memory utilization.
  • Upgrades and applies OS Service Packs and Hotfixes.
  • Responds to system alerts.
  • Consults with IT Services Manager and IT Factory Systems Manager
  • Automated factory networked equipment.
  • Provides after hours escalation support.
  • Travels to Alaska and works in a 90 day on, 20 day off rotation.
  • Performs other similar or related duties as requested or assigned.

Minimum Requirements

 

EDUCATION

Bachelor's degree (B. A.) from four-year college or university, or equivalent combination of education and experience

EXPERIENCE

Minimum of five years of experience in network and systems support.

SKILLS

  • Enterprise system backup support
  • Cisco IOS programming
  • Extreme switch programming
  • Industrial Controls (PLC) network support
  • Palo Alto Firewall support
  • HyperV support
  • Microsoft Active Directory
  • SQL Server DB Administration
  • Meraki Access Point Support

CERTIFICATIONS

Microsoft Certified System Administrator (MCSE); Cisco Certified Network Associate (CCNA); Windows Server Administration; Virtual Server Administration. 

Trident is an equal opportunity, drug free employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, disability, protected veteran status, age and genetic information.


With our recent growth there’s never been a better time to join the Trident team than right now. Go ahead and take the first step by completing our online employment application!