SERVICE CENTER MANAGER

Overview

Date Posted:
7/27/2022
Job Code:
AD5060
City:
Anchorage
State:
AK
Country:
United States of America
Category:
Administrative and Support



Trident Seafoods was founded over 40 years ago and we are proud to have grown to be the largest vertically integrated seafood company in North America. We are a family-owned company with over 9,000 employees worldwide. Trident Seafoods is based out of Seattle, but has processing plants across the United States, Europe, Japan, and China. The real heartbeat of Trident Seafoods, however, is its access to the natural resources in the remote coastal communities of Alaska. We have a unique heritage, talented employees and a company culture founded on the “can do” spirit. Trident believes that our employees are the most foremost reason for our success, allowing us to be the leader in the Seafood industry.


Description

 

 

 

SUMMARY:

The Service Center Manager leads a team providing transactional support to Trident’s core operations landing, processing, and shipping seafood for our Alaskan Shore Plant’s Operations. The Manager selects, trains, and retains administrative staff.  The position, located at our Anchorage AK Administrative Support Center, ensures the accurate and timely completion of production orders, material movements, purchase orders, and goods receipts by assigned staff.  The Manager also monitors supporting systems for proper function.

 

KEY RESPONSBILITIES:

  • Manages the day-to-day operation of the Administrative Support Center.
  • Leads a team processing production and purchasing related transactions.
  • Owns the development and training of assigned staff.
  • Monitors processes assigned to the Administrative Support Center for timeliness and accuracy.  Ensures accuracy of supporting systems.
  • Monitors the Administrative Center spending and prepares the annual budget.
  • Monitors Innova, POS systems, Catch Manager, EAM, and other boundary system interfaces for proper function.
  • Leads seasonal review of key manufacturing performance data.
  • Reviews, approves, or escalates process exceptions and monitors process deviations.
  • Reviews and approves transactions initiated by assigned team as required by Trident internal control standards.
  • Takes on ad hoc reports and a variety of special ‘one-off’ analytical projects.

 

Additional Responsibilities: 

  • Performs other similar or related duties as requested or assigned.
  • Acquires knowledge of Trident’s Environmental and Safety Policies by completing required training programs and performing designated work activities in accordance with training and procedures/work instructions 
  • Notifies designated personnel of any environmental or safety incidents or risks not previously documented, in accordance with Environmental Awareness and/or safety trainings.

Minimum Requirements

 

 

Experience:

  • 3+ years people leadership in a high transaction environment.
  • 3+ years experience completing purchasing, inventory, manufacturing, shipping and/or other key transactions supporting a large manufacturing/transportation organization
  • Experience with an ERP system, such as JD Edwards, Oracle, or SAP (preferred)
  • Experience monitoring EDI feeds and reconciling errors
  • Database (BI design, SQL, Access) experience preferred

 

Education:

  • Bachelor's degree from four-year college or university. 

 

Qualifications & Skills

  • Strong people management skills w/ experience managing hourly employees
  • Strong system skills
  • High level cross-functional communication
  • Manufacturing and/or food Industry experience preferred
  • SAP MM, Innova, and Ceridian experience strongly preferred.
  • Ability to travel up to 10% of the time.

Trident Seafoods is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, disability, protected veteran status, age and genetic information.

Trident Seafoods has adopted a zero-tolerance and drug-free workplace policy. Pre-employment drug examinations are required for all employees.

Any employment offer from Trident Seafoods is contingent upon the candidate maintaining valid immigration status and work authorization throughout employment, without any need for immigration sponsorship by the company.